Founder's Office Associate

Key Responsibilities

• Founder's Office Support: Work directly with the Founder to manage priorities, coordinate daily operations, track commitments, and ensure timely execution of key initiatives.
• Strategy and Execution: Support strategic projects, business planning, operational reviews, and growth initiatives by translating business objectives into actionable tasks and measurable outcomes.
• Business Operations: Coordinate across functions to ensure smooth execution of business activities, identify operational bottlenecks, and drive process improvements.
• Project Management: Track critical projects, deadlines, deliverables, and follow-ups to ensure accountability and timely completion.
• Stakeholder Coordination: Liaise with internal teams, international suppliers, brand partners, logistics providers, and external business stakeholders.
• Supply Chain Coordination: Support activities related to imports, shipping, logistics, inventory planning, documentation, and coordination with relevant service providers.
• Channel and Account Support: Assist in managing business relationships and operational requirements for quick-commerce platforms, e-commerce marketplaces, and retail partners.
• Communication Management: Prepare presentations, reports, meeting notes, business updates, and other communications on behalf of the Founder.
• Research and Analysis: Conduct market research, gather business insights, analyse operational data, and prepare summaries to support informed decision-making.
• Problem-Solving: Proactively identify challenges, evaluate potential solutions, and drive issues to resolution with minimal supervision.
• Confidentiality and Trust: Handle sensitive business information, leadership priorities, and stakeholder communications with discretion and professionalism.
• Strong organizational, planning, and execution skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with a polished and professional approach to stakeholder interactions.
• Strong analytical thinking and problem-solving abilities.
• Demonstrated ability to take ownership of tasks, work independently, and follow through on commitments.
• Strong coordination and project management skills, including tracking deadlines, deliverables, and dependencies.
• Comfort working closely with senior leadership and handling confidential information.
• Proficiency in productivity tools, spreadsheets, presentations, and business reporting.
• Ability to adapt quickly, navigate ambiguity, and respond effectively to changing business priorities.
• Strategy: Ability to support business planning, strategic initiatives, research, and decision-making.
• Operations: Strong execution capabilities across business coordination, process management, and operational problem-solving.
• Project Management: Ability to coordinate multiple initiatives and ensure timely delivery.
• Stakeholder Management: Confidence in working with internal teams, suppliers, partners, and senior stakeholders.
• Communication: Strong professional communication, documentation, and presentation skills.
• Experience in a Founder's Office, CEO's Office, business operations, strategy and operations, or executive support role.
• Exposure to import-export, distribution, trading, consumer goods, or supply chain operations.
• Familiarity with international vendor coordination, logistics documentation, inventory planning, and procurement.
• Experience working with quick-commerce platforms, e-commerce marketplaces, or retail businesses.
• Experience in a startup or fast-growing business environment.

Required Qualifications and Skills

Must-Have Skills

Good-to-Have Experience

Qualifications

• Key Responsibilities
• Founder's Office Support: Work directly with the Founder to manage priorities, coordinate daily operations, track commitments, and ensure timely execution of key initiatives.
• Strategy and Execution: Support strategic projects, business planning, operational reviews, and growth initiatives by translating business objectives into actionable tasks and measurable outcomes.
• Business Operations: Coordinate across functions to ensure smooth execution of business activities, identify operational bottlenecks, and drive process improvements.
• Project Management: Track critical projects, deadlines, deliverables, and follow-ups to ensure accountability and timely completion.
• Stakeholder Coordination: Liaise with internal teams, international suppliers, brand partners, logistics providers, and external business stakeholders.
• Supply Chain Coordination: Support activities related to imports, shipping, logistics, inventory planning, documentation, and coordination with relevant service providers.
• Channel and Account Support: Assist in managing business relationships and operational requirements for quick-commerce platforms, e-commerce marketplaces, and retail partners.
• Communication Management: Prepare presentations, reports, meeting notes, business updates, and other communications on behalf of the Founder.
• Research and Analysis: Conduct market research, gather business insights, analyse operational data, and prepare summaries to support informed decision-making.
• Problem-Solving: Proactively identify challenges, evaluate potential solutions, and drive issues to resolution with minimal supervision.
• Confidentiality and Trust: Handle sensitive business information, leadership priorities, and stakeholder communications with discretion and professionalism.
• Required Qualifications and Skills
• Strong organizational, planning, and execution skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with a polished and professional approach to stakeholder interactions.
• Strong analytical thinking and problem-solving abilities.
• Demonstrated ability to take ownership of tasks, work independently, and follow through on commitments.
• Strong coordination and project management skills, including tracking deadlines, deliverables, and dependencies.
• Comfort working closely with senior leadership and handling confidential information.
• Proficiency in productivity tools, spreadsheets, presentations, and business reporting.
• Ability to adapt quickly, navigate ambiguity, and respond effectively to changing business priorities.
• Must-Have Skills
• Strategy: Ability to support business planning, strategic initiatives, research, and decision-making.
• Operations: Strong execution capabilities across business coordination, process management, and operational problem-solving.
• Project Management: Ability to coordinate multiple initiatives and ensure timely delivery.
• Stakeholder Management: Confidence in working with internal teams, suppliers, partners, and senior stakeholders.
• Communication: Strong professional communication, documentation, and presentation skills.
• Good-to-Have Experience
• Experience in a Founder's Office, CEO's Office, business operations, strategy and operations, or executive support role.
• Exposure to import-export, distribution, trading, consumer goods, or supply chain operations.
• Familiarity with international vendor coordination, logistics documentation, inventory planning, and procurement.
• Experience working with quick-commerce platforms, e-commerce marketplaces, or retail businesses.
• Experience in a startup or fast-growing business environment.