Forward Deployed Engineer (Toronto)
Role Overview
The Forward Deployed Engineer supports LumApps AI initiatives focused on deploying secure, integrated, scalable AI agents and micro-apps for enterprise customers.
The role combines engineering delivery with customer impact and works with strategic customers to address technical constraints.
Key Skills for This Role
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Company and product
LumApps provides an AI-powered Employee Hub for communication, collaboration, and engagement.
Its platform integrates with Google and Microsoft collaboration suites and serves large enterprises around the world.
LumApps describes a global team of more than 600 employees across 11 offices and a strategic partnership with Beekeeper.
Role
The Forward Deployed Engineer supports LumApps AI initiatives focused on deploying secure, integrated, scalable AI agents and micro-apps for enterprise customers.
The role combines engineering delivery with customer impact and works with strategic customers to address technical constraints.
Missions
- Work with customers to map data environments and identify high-friction workflows such as HR onboarding or IT support.
- Build AI-agent proofs of concept and integrations using APIs, webhooks, and large language models.
- Design middleware and custom connectors for LumApps integrations with systems including SAP, Workday, and ServiceNow.
- Share field integration patterns with core R&D and contribute code to improve the platform.
- Convert customer-specific solutions into reusable industry vertical packs.
Qualifications
- At least 6 years of engineering or technical deployment experience, including customer-facing work.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, with demonstrated analytical thinking and software development ability.
- Proficiency in Node.js, TypeScript, Java, or Python; comfort with frontend frameworks such as React and backend API design.
- Interest in Generative AI, RAG architecture, AI frameworks, and agentic workflows.
- Professional English proficiency and willingness to travel regularly for customer workshops across North America.
- Customer consulting, Scrum experience, enterprise identity knowledge such as OIDC, OAuth 2.0, or SAML, and professional French fluency are bonus skills.
Compensation
- The stated salary range is CAD $160,000–$190,000; no pay cadence is specified.
Location and travel
- Candidates must be located in the Greater Toronto Area.
- Regular travel for on-site customer workshops across North America is expected.
Benefits
- Benefits listed include paid vacation, sick days, holidays, employer-paid health insurance, a 401(k) match, family leave, team events, and a laptop.
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