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Food & Beverage Host - Amangiri

Aman
USA
Full-time
Junior · 1+ years experience
Onsite
Discovered Today

Full Job Posting

Responsibilities

  • Greet and escort guests to their tables with a warm, professional demeanor, ensuring all dining room standards are met.
  • Manage guest reservations, while maintaining accurate records of guest preferences for future visits.
  • Ensure all tables are properly set and menus are clean and accurate before guests are seated.
  • Provide clear explanations of the menu and specials to guests, ensure all dining area parameters (lighting, temperature, ambiance) are perfect for guest comfort, and maintain a welcoming atmosphere throughout.
  • Check in with guests throughout their meal to ensure satisfaction and address any concerns. Thank guests genuinely and sincerely as they depart.
  • Assist with food running, setup and breakdown of special events, and general dining room operations.
  • Work closely with the Food & Beverage leadership team to communicate daily specials and Chef’s vision to guests, ensuring a smooth flow of service.
  • Always maintain high personal grooming standards, wear your nametag, and engage with guests and colleagues using clear, respectful, and professional language.
  • Maintain the cleanliness and organization of the dining room, storage areas, and back of house.
  • Address guest complaints and inquiries in a professional manner, escalating issues to management when necessary.

Requirements

  • At least one year of experience in a food and beverage setting, ideally in a luxury or fine dining environment.
  • Must be available to work evenings, weekends, and holidays as required.
  • Positive, engaging, and energetic with a passion for providing excellent service.
  • Strong organizational and multitasking skills, with a keen attention to detail.
  • Ability to manage challenging situations with grace and professionalism.
  • Familiarity with Micros, SevenRooms, Opera, and other relevant software is a plus.
  • Able to carry, push, and pull heavy loads up to 45 lbs., and stand for extended periods of time.
  • TIPS and ServSafe certified.
  • Maintain a clean and professional appearance as per company policies.
  • Ability to work in both indoor and outdoor settings in varying climates, including extreme heat, cold, rain, and snow.

Benefits

  • At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you’ll enjoy:
  • Aman Global Complimentary Night Program.
  • Access and discount on Food & Beverage Outlets at Amangiri.
  • Aman Retail and Spa Treatment discount.
  • Uniform provided.
  • One meal is provided per shift.
  • 401k plan available after 1 year of service with partial match.
  • Free Vision, Dental and Life Insurance.
  • Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits.
  • Paid time off.
  • If you are passionate about providing exceptional service and creating unforgettable guest experiences, we would love to hear from you! Apply today to become part of our world-class team at Amangiri.

Preferred Qualifications

  • Familiarity with Micros, SevenRooms, Opera, and other relevant software is a plus.

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