FM & Buildings Experts
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Key skills for this role
About the Role
Oversee operations and maintenance of facilities, ensuring compliance with KPIs and safety standards while providing technical support and managing contractors.
Key Skills for This Role
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Operations & Maintenance
- Oversee day-to-day FM operations across assigned buildings/assets.
- Ensure proper functioning of MEP systems (HVAC, electrical, plumbing, fire systems).
- Monitor and audit planned preventive maintenance (PPM) and corrective maintenance.
- Ability to plan, coordinate, and oversee FM inspections to ensure adherence to maintenance standards.
- Monitor FM related KPI and report to senior manager.
- Ensure asset reliability and performance in line with service level agreements (SLAs).
- Develop dashboards, trackers, and performance monitoring tools.
Technical Expertise
- Provide technical support for building FM systems, utilities, and architectural finishes.
- Diagnose failures and oversee corrective actions for equipment breakdowns.
- Be able to investigate and provide reports for FM systems incidents.
- Must be familiar and have good understanding of Maximo CMMS.
Service Delivery
- Oversee and evaluate the performance of both hard and soft FM MEP services, landscaping, civil works finishes, and cleaning, to ensure quality and compliance with standards.
- Ensure compliance with KPIs, SLAs, and contract requirements.
- Conduct regular site inspections and service quality checks.
Contract & Operator Management
- Supervise operation and maintenance contractor (OMC) and service providers.
- Ensure OMC comply with quality, safety, and technical standards.
- Review OMC performance and escalate issues where required (KPI monitoring).
Health, Safety & Compliance
- Ensure compliance with HSE policies, local regulations, and client standards.
- Identify risks and ensure safe working practices across all FM activities.
Reporting & Documentation
- Prepare daily/weekly/monthly reports on FM system performance.
- Maintain asset records, maintenance logs, and service reports.
- Track KPIs and recommend improvements.
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