Floor Staff

• Maintain high standards of customer service while following operational policies and procedures.
• While working at the concession stand a floor staff member sells and prepares concession items; handle cash and alternative payment methods; maintains cleanliness of the stand and stocks items as necessary.
• While working in the box office a floor staff member sells admission tickets; answer the telephone; handle cash and alternative payment methods
• While working as a usher or door person a floor staff will tear tickets and direct customers to the proper auditorium; clean auditoriums between shows; take garbage to the dumpster/receptacle area; keep the lobby and restrooms clean; perform “walk throughs” to monitor presentation and customer behavior and perform opening and closing duties.
• Communicate in a timely manner all problems, questions, and concerns to the management team.
• Participate in the effective use of job checklists.
• Assist with special events/screenings or any trade or press screenings.
• Standard floor staff schedule is 15 - 39 hours per week, including weekends, evenings, and holidays.

• Reliable transportation to and from work
• 18 years of age or older
• Must be available weekends, evenings, and holidays.

A Cleveland Cinemas Floor Staff team member must be friendly, mature and work well with others.

Customer Service is our number one priority - we hire the best.