Flight Operations Specialist

Role Overview

Flight Operations Management

• Oversee end-to-end flight operations for private and chartered aircraft.
• Coordinate and manage all aspects of flight planning, including:
• Route optimization
• Weather assessments
• Fuel planning
• Aircraft performance considerations
• Ensure timely arrangements for landing permits, overflight approvals, and airport slot coordination across international jurisdictions.

Vendor & Operator Management

• Manage relationships with private jet operators, charter brokers, and aviation service providers.
• Evaluate and onboard new charter operators ensuring compliance with safety and quality standards.
• Negotiate contracts, pricing, and service level agreements (SLAs) with aviation partners.
• Monitor operator performance and ensure delivery of high-quality VIP services.

Crew Management

• Coordinate crew scheduling in alignment with flight requirements and duty time limitations.
• Ensure availability of qualified flight crew in compliance with international aviation regulations.
• Liaise with operators on crew logistics including visas, accommodation, and transportation.
• Maintain oversight on crew performance and service standards.

Regulatory & Compliance

• Ensure all flight operations comply with GCAA, ICAO, and international aviation regulations.
• Obtain and manage landing permits, overflight clearances, and diplomatic approvals when required.
• Maintain proper documentation related to aircraft, crew, and operations.
• Stay updated on aviation regulations and airspace restrictions affecting operations.

Safety & Risk Management

• Ensure that all operators meet international safety standards (e.g., IS-BAO, ARGUS, Wyvern).
• Conduct periodic safety audits and due diligence of charter operators.
• Monitor operational risks and implement mitigation strategies.
• Maintain contingency plans for disruptions, diversions, or emergency situations.

Stakeholder & VIP Coordination

• Act as the primary point of contact for all aviation-related requests from family members and senior stakeholders.
• Ensure discreet handling of travel plans and sensitive information.
• Deliver seamless, luxury-level travel experiences aligned with VIP expectations.

Cost & Budget Management

• Monitor flight operation costs and identify optimization opportunities.
• Review and approve charter quotations and operational expenses.
• Prepare periodic reports on aviation spend and utilization.

Key Qualifications & Experience

• Bachelor’s degree in Aviation Management, Aeronautical Engineering, or a related field.
• Minimum
• 8–12 years of experience
• in private aviation, flight operations, or charter management.
• Strong experience working with
• business jets, private operators, and charter companies
• .
• In-depth knowledge of international flight operations, permits, and aviation regulations.
• Prior experience in a
• family office / UHNW environment
• is highly desirable.

Skills & Competencies

• Strong operational planning and coordination skills.
• Excellent vendor management and negotiation capability.
• Deep understanding of aviation safety standards and compliance requirements.
• High attention to detail with strong problem-solving abilities.
• Ability to work under pressure and manage last-minute travel changes.
• Exceptional discretion, professionalism, and stakeholder management.
• Strong communication skills (written and verbal).

Preferred Certifications

• Flight Dispatcher License or equivalent (preferred).
• IS-BAO / Safety Management certifications (desirable).
• Knowledge of GCAA regulations and Middle East aviation landscape.

Key Success Metrics

• Seamless execution of flight operations with zero service disruptions.
• Compliance with all regulatory and safety requirements.
• Cost efficiency and optimized vendor utilization.
• High satisfaction levels from family members and stakeholders.
• Strong and reliable operator/vendor network.

Additional Notes

• Role may require availability outside standard working hours to support flight schedules.
• High level of confidentiality and discretion is mandatory.