Flight Catering Operations Coordinator

Overview

• Report on Aircraft on Time as per Flight Allocation.
• ■ Ensure to Follow Company Grooming & Hygiene Polices.
• Wear the appropriate Personal Protective Equipment (PPE) when on the airside and as appropriate to the operational
• environment and service being performed.
• Check aircraft doors to avoid any damage before aircraft loading or unloading.
• Ensure that the aircraft structure is clear of any barrier to avoid any ground incidents.
• To Ensure all catering equipment's inside the High Loader are well secured with restraining Belts.
• On time Loading/Handover of allocated flights as per PTS & GLP specification.
• ■ Flight Build Checks and Assemble as per Flight Schedule/ Customer Standards/ GLP (Galley Loading Plan)
• Can deputize for the team leader as and when required.
• Communication with Crew, for catering Handover and Invoice Sign off.
• ■ Ensures to Follow all Food Safety/ HACCP and Aviation Security Procedures.
• Responsible for ensuring all invoices/ paperwork are returned after signature obtained by the Senior Cabin Crew.
• Perform all Allocation duties as required by Senior/ Ramp Duty Officer.
• Marshalling of Hi-Loaders in the Dispatch Area and inside the ERA (Equipment Restricted Area).
• Responsible for accurate recording of On-Board Meal Temperatures.
• Maintain HACCP standards, and appropriate documentation.
• Clear communication with the Duty Officer and adherence to instructions.
• Report all Incidents /Accidents /Incidents /Issues to the Duty Officer.
• Ensure produced items are of sufficient quality to deliver customer satisfaction and all items are present.
• Monitor the work processes of direct reports ensuring maximum productivity and coordination of production (flight &
• 3rd party)
• Liaise with relevant departments to ensure effective communication and support internal initiative for improvement in
• productivity.
• Work closely with the HSEQ Team to ensure that the levels of food hygiene within the operation at least meet or exceed
• regulatory and customer requirements.
• Maintain accurate records of flight departures and productivity timings. Ensure specifications of production are up to
• date and adhered to.
• Assist to ensure that the resources of the department under the post holder's disposal are used in a way that supports
• the development of the department as well as other revenue streams.
• ■ Crew Handover and VR (Voyage Report) reporting feedback.
• Access saber to print PNL, and FNL for all flights.
• ■ Calculate passenger figures and SPML requests for each class and sector and pass KOT for flights as per the specified
• percentage for provisional, revision (24hrs, 12hrs, 07hrs, and 04hrs before STD).
• ■ Generate and print ACDNs, Menu Specifications, and any other document required during the flight check and handover
• process for all flights.
• ■ Any other duties as directed by the Operations Management Team according to the work requirements of the section.