FLEX Senior Manager, Analyst, Project Management Office
Role Overview
The FLEX Senior Manager, Analyst, Project Management Office handling Communications, Risk Management & Governance support is responsible for ensuring clear decision‑making, risk transparency, and stakeholder alignment across the program. This role integrates structured governance execution, disciplined risks, action items, issues and decisions (RAID) management, and executive‑level communications to enable timely escalation, informed leadership decisions, and consistent program narrative.
Key Skills for This Role
Full Job Posting
JOB SUMMARY
The FLEX Senior Manager, Analyst, Project Management Office handling Communications, Risk Management & Governance support is responsible for ensuring clear decision‑making, risk transparency, and stakeholder alignment across the program. This role integrates structured governance execution, disciplined risks, action items, issues and decisions (RAID) management, and executive‑level communications to enable timely escalation, informed leadership decisions, and consistent program narrative.
Education and Experience
Required
Bachelor’s degree in Information Technology, Information Systems, Business Management, or a related field or an equivalent professional experience
5+ years’ experience managing and supporting IT systems and operations AND 3+ years’ experience working as a Project Manager / Project Management Office team, using Waterfall and Agile Software Development Lifecycle
Experience in Microsoft Office Suite of Applications (i.e., Word, Excel, PowerPoint, Teams)
Experience in Project Management tools (i.e., Atlassian Jira/Confluence, MS Project)
Adaptable, efficient, proactive and effective in ensuring completion of Projects and Initiatives
Preferred
Expertise working with Power BI, Smartsheet and Power Automate
Experience in conflict resolution and people management
Expertise in reporting and analysis of the program’s/initiative’s status
Experience in managing and engaging mid to high level executives
Key Responsibilities
- Design and run the program’s governance model, including forums, cadence, agendas, and decision rights
- Facilitate governance bodies (e.g., steering committee, sponsor, and tactical reviews) and ensure outcomes are documented and tracked
- Maintain clarity of accountability through defined roles, and escalation paths
- Ensure governance operates consistently across strategic, tactical, and operational levels
- Own the end‑to‑end RAID process, including intake, quality standards, and lifecycle management along business team
- Maintain the central RAID log, ensuring each item has clear ownership, impact, mitigation, and due dates
- Drive timely escalation of material risks and issues to the appropriate governance forums
- Prepare leadership‑ready RAID views focused on critical risks, aging, trends, and decision needs
- Ensure RAID remains focused on true program risks and issues rather than day‑to‑day execution items
- Develop and manage the program communications approach across stakeholders and leadership
- Translate complex risks, issues, and dependencies into clear, concise executive messaging
- Produce status reports, governance decks, briefings, and summaries aligned to governance outcomes
- Ensure consistency between RAID content, governance decisions, and program narrative
- Act as the single point of integration across delivery, RAID, and leadership communications
Required Skill Sets
- Strong program, project management, or transformation delivery experience
- Expertise in governance operating models and decision‑making frameworks
- Deep understanding of RAID management and escalation principles
- Executive‑level written and verbal communication skills
- Ability to synthesize complex information into leadership‑ready insights
- Facilitation and stakeholder management across senior audiences
- Analytical skills for prioritization, risk assessment, and trend analysis
- Proactive, self-starter and attention to detail
- Comfort influencing without authority and challenging constructively
- Smartsheet, Word, Excel and Microsoft PowerPoint proficiency
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
- Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
- Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
- Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Requirements
- Strong program, project management, or transformation delivery experience
- Expertise in governance operating models and decision‑making frameworks
- Deep understanding of RAID management and escalation principles
- Executive‑level written and verbal communication skills
- Ability to synthesize complex information into leadership‑ready insights
- Facilitation and stakeholder management across senior audiences
- Analytical skills for prioritization, risk assessment, and trend analysis
- Proactive, self-starter and attention to detail
- Comfort influencing without authority and challenging constructively
- Smartsheet, Word, Excel and Microsoft PowerPoint proficiency
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
- Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
- Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
- Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About Marriott
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