Fitness Program & Client Relations Admin
Skills
About This Role
Location
The Pearl, Lusail & Ain Khalid Gate (Rotational Basis)
Job Type: Full-Time \| Salary: QAR 3,000/month (All-Inclusive)
About Fitness Factory
Fitness Factory is a dynamic fitness and recreation center offering programs for all ages, from youth to adult fitness and specialized training.
We are looking for a proactive and customer-focused **Admin & Customer Service Representative** to join our team.
Your Role
As our new Admin & Customer Service Representative, you’ll be the first point of contact for clients, guiding them from inquiry to enrollment — and beyond.
Expect a fast-paced, dynamic environment where your positive energy and people skills will shine.
Key Responsibilities
- Provide top-notch customer support via phone and WhatsApp
- Convert leads into memberships with confident, friendly communication
- Handle billing, payment tracking, and fee collections
- Organize scheduling, program registrations, and client databases
- Rotate between facilities as needed for on-site support
What We’re Looking For
- 2+ years of experience in customer service or sales
- Clear communicator — especially via WhatsApp and phone
- Experience with billing & financial follow-up (a plus!)
- Strong multitasking and organizational skills
- A flexible, team-first attitude
- Bonus: A personal passion for fitness and wellness
What We Offer
- All-inclusive monthly salary: QAR 3,000
- A welcoming, energetic team environment
- Chance to grow with a fast-expanding fitness brand
- Work in beautiful locations across Doha
Must Be Able To
- Reliably commute or relocate to Doha before starting work
- Work across The Pearl, Lusail & Ain Khalid Gate as needed
- Ready to bring energy, organization, and motivation to our clients and team?
- Apply Now and be part of the Fitness Factory movement!
Job Types: Full-time, Permanent
Pay: QAR3,000.00 - QAR3,300.00 per month
Experience
- Client conversion: 1 year (Required)
- Sales and customer Care: 1 year (Required)
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