First Line Manager

Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.

A First Line Manager is responsible for the running of the department, assessing and assigning duties based on specialisation/demand to achieve maximum output. The First Line Manager is always on the ground to monitor workflow and evaluate overall performance of colleagues. The First Line Manager is an integral part of the management structure and acts as the first point of escalation for colleagues. They monitor the work environment ensuring it remains safe for colleagues to carry out their duties without subjecting themselves to any harm or danger. They assign each colleague to specific tasks based on the specialisation for maximum output.

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy

5% match pension

25 days holiday plus holiday buy scheme

24/7 E-Learning modules, Training and Development opportunities

Sharesave Scheme, Cycle to work schemes, Health cash plan

Colleague Assistance Programme & Colleague referral scheme

Demonstrable flexibility to undertake a variety of warehouse duties in all departments across a fast-paced warehouse environment

Tenacious and effective approach to meeting and exceeding targets and delivering an outstanding client experience

Excellent verbal and written communications skills

Engage and build rapport with stakeholders both internal and external

Communicating information in a clear and commercial manner

Adapting style and content for different audiences

Adaptable, positive and effective when working with ambiguity and changing commercial drivers

Able to work at pace whilst maintaining an accurate, high-quality output

Highly organised with a well-developed approach to prioritisation