Financial Systems Analyst
Role Overview
The role administers finance and revenue systems, owning day-to-day configuration, user administration, and integration health.
Works with Finance, Accounting, Sales Operations, and Engineering, and partners with senior systems analysts and architects on larger initiatives.
The role is based in the Norwalk, Connecticut office at least three days per week.
Key Skills for This Role
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About KAYAK
KAYAK is a travel search company and part of Booking Holdings; its portfolio includes Momondo, Cheapflights, and HotelsCombined.
KAYAK also operates KAYAK for Business, a corporate travel solution.
Role overview
The role administers finance and revenue systems, owning day-to-day configuration, user administration, and integration health.
Works with Finance, Accounting, Sales Operations, and Engineering, and partners with senior systems analysts and architects on larger initiatives.
The role is based in the Norwalk, Connecticut office at least three days per week.
Responsibilities
- Administer NetSuite, Salesforce, FloQast, and BlackLine configuration, users, permissions, searches, dashboards, workflows, and validation rules.
- Provide backup Expensify administration and troubleshoot user, configuration, and synchronization issues.
- Maintain SuiteFlow workflows and troubleshoot existing SuiteScript customizations, escalating development needs.
- Resolve Finance and employee support tickets involving expenses, financial records, and account access by investigating root causes.
- Monitor integrations between NetSuite and Salesforce, including middleware and direct API/SFTP data feeds.
- Support month- and quarter-end close with accurate data, reports, reconciliation, file transfers, load validation, and exception resolution.
- Test release upgrades and customizations in sandbox before production; maintain access lists and conduct basic access reviews.
- Create user documentation and training materials; support approved process changes, testing, and rollout hypercare.
Qualifications
- Two to four years administering NetSuite, Salesforce, Expensify, or similar ERP/CRM/expense platforms, or strong administration fundamentals and enthusiasm for learning NetSuite.
- Familiarity with or eagerness to learn saved searches, SuiteFlow, permissions, custom fields and records, and reading-level SuiteScript.
- Working knowledge of integrations such as API/SFTP or iPaaS tools and comfort troubleshooting synchronization issues.
- Strong attention to detail; solid Excel or Google Sheets skills; comfort building reports and saved searches.
- Clear communicator able to support non-technical users and explain system issues plainly.
Workplace
- The role requires working from the Norwalk, Connecticut office at least three days per week.
Compensation
- Salary is listed as USD 85,000–100,000 yearly.
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