Financial Service Representative

SKILLS

• Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.
• Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.
• Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.
• Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.
• Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.
• Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).
• #SJ
• Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.
• Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.
• About Money Mart – Our Commitment to Responsible Innovation
• At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
• This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
• We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
• Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.