Financial Aid Advisor

At Joyce University, we believe every student can, should, and will succeed—and financial aid advisors play a vital role in making that belief a reality. As a Financial Aid Advisor, you’ll do more than process paperwork—you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence.

This role is ideal for someone who thrives at the intersection of service, compliance, and student advocacy, and who wants their work to directly impact lives and future healthcare professionals.

What You’ll Do

As a Financial Aid Advisor, you will serve as a trusted resource for students and families by:

Guiding students through the financial aid process, from FAFSA completion to award packaging

Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid

Awarding and adjusting aid packages in compliance with all applicable regulations and policies

Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools

Managing verification files, resolving discrepancies, and submitting required corrections

Evaluating special and unusual circumstances with sound judgment and empathy

Collaborating across departments to support enrollment, retention, and student satisfaction

Presenting at orientations, information sessions, and student forums

Supporting exit counseling for students who withdraw or graduate

Contributing to team initiatives, continuous improvement efforts, and university events

Your work ensures students have access to the resources they need—and the confidence to move forward.

What’s in It for You

At Joyce University, we believe taking care of our people is essential to taking care of our students. When you join our team, you’ll be supported with benefits designed to help you thrive—professionally and personally.

A generous self-directed PTO policy that supports balance and flexibility

Paid holidays and a 401(k) with employer match

Comprehensive medical, dental, and vision insurance

Fully paid short-term and long-term disability coverage

Professional development opportunities and world-class continuing education assistance

A supportive, collaborative team environment where your voice is valued

We’re looking for someone who leads with service, communicates clearly, and values precision.

Qualifications and Experience

2–3 years of experience working directly with students and families in Financial Aid

Working knowledge of Title IV financial aid regulations

Bachelor’s degree preferred, but not required

Skills and Strengths

Strong analytical and problem-solving abilities

Clear, compassionate communication—written and verbal

Comfort working with data, calculations, and compliance requirements

Ability to exercise sound judgment in nuanced or sensitive situations

A service-oriented mindset with a genuine desire to help others succeed

Collaborative, accountable, and adaptable in a fast-paced environment

At Joyce University, our culture is built on integrity, service, learning, and connection. We invest in our people because we know empowered employees create empowered students.

Mission-driven work that directly supports student success

Supportive, collaborative team environment

Opportunities for professional growth and continuous learning

Flexibility with on-campus or remote work options for highly qualified candidates

A university culture that values people, purpose, and progress

Here, your expertise matters. Your voice is heard. And your work helps shape the future of healthcare education.

Join us in creating pathways to education, opportunity, and impact—one student at a time.

Salary Description

$27.00 to $29.00 Per hour