Finance Manager - Shared Service

Banana Island Resort Doha By Anantara

Job Purpose

• Financial Operations Management

• Manage end-to-end finance shared service operations including Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliations, Fixed Assets, Intercompany Transactions, Income Audit, Night Audit, and Credit Management.
• Ensure daily financial transactions are accurately processed, supported, approved in line with policy, and recorded on time.
• Monitor daily cash, bank, revenue, receivable, payable, and balance sheet activities to identify issues, resolve discrepancies, and escalate critical matters when required.
• Ensure accurate and timely month-end and year-end closing activities, including accruals, reconciliations, intercompany balances, and financial adjustments.
• Track key financial metrics, monitor cash flow, review payment patterns, and highlight financial risks to management.
• Financial Reporting and Analysis
• Review financial reports to ensure accuracy, completeness, and compliance with company standards.
• Prepare and review variance analysis, management reports, weekly financial updates, and monthly financial KPI presentations for leadership and stakeholders.
• Analyze income variances, cost-saving opportunities, budget deviations, and forecast variances, and recommend corrective actions.
• Support statutory, regulatory, owner, corporate, and management reporting requirements.
• Use analytical tools, Advanced Excel, Power BI, and financial modeling to support forecasting, scenario analysis, and decision-making.
• Income Audit, Revenue Control and Reconciliations
• Ensure daily revenue reports are reviewed accurately and any errors are identified and corrected on time.
• Oversee income audit processes to ensure completeness, accuracy, and proper documentation of revenue transactions.
• Supervise daily cash and bank reconciliations and ensure discrepancies are resolved promptly.
• Lead daily Accounts Receivable reconciliations and weekly reconciliation of high-risk and key balance sheet accounts.
• Oversee monthly balance sheet reconciliations and ensure proper review, documentation, and follow-up on outstanding items.
• Resolve customer account discrepancies and coordinate with operations, front office, sales, and other departments where required.
• Credit Management and Risk Control
• Oversee credit facility management in accordance with company policy and approved procedures.
• Verify credit forms, approvals, supporting documents, and disbursement records to ensure compliance and accuracy.
• Monitor credit policy compliance, payment behavior, ageing balances, and customer risk exposure.
• Conduct weekly credit review meetings and follow up on overdue balances with relevant stakeholders.
• Develop and recommend credit and risk mitigation strategies to reduce exposure and improve cash collection.
• Maintain positive engagement with key customers while protecting the company’s financial position.
• Internal Controls, Compliance and Audit
• Maintain a strong internal control environment across all finance operations.
• Ensure compliance with corporate policies, statutory requirements, financial procedures, delegation of authority, and company standards.
• Coordinate and support internal audits, external audits, self-assessments, and owner-related financial reviews.
• Prepare and monitor action plans for audit findings, control failures, and self-assessment gaps.
• Implement corrective actions and ensure timely closure of audit recommendations.
• Ensure all finance documents are filed correctly, archived monthly, and maintained in line with the Clear Desk, Clear Mind process and company document retention standards.
• Process Improvement and Automation
• Identify opportunities to improve finance processes, reporting efficiency, controls, and team productivity.
• Implement automation tools and reporting improvements to reduce manual work, improve accuracy, and enhance decision-making.
• Support continuous improvement initiatives across finance shared services.
• Promote standardization of processes across properties and ensure consistent application of finance policies.
• Stakeholder Management and Communication
• Maintain regular communication with property leadership, owners, corporate finance, auditors, customers, suppliers, and internal departments.
• Provide property managers and senior leadership with updates on financial performance, risks, cash flow, and operational issues.
• Communicate daily with stakeholders to resolve finance-related matters and support business operations.
• Work closely with operations teams on financial escalations, revenue concerns, billing disputes, credit issues, and cost control matters.
• Build strong working relationships with owners, top management, department heads, and key business partners.
• Team Leadership and Development
• Lead, guide, and support the finance team to ensure accuracy, accountability, and timely completion of tasks.
• Conduct weekly finance team alignment meetings to review priorities, deadlines, issues, and action plans.
• Train junior managers and team members on financial processes, reconciliations, reporting standards, audit requirements, and compliance procedures.
• Promote teamwork, interdepartmental collaboration, ownership, and continuous learning within the finance function.
• Handle team queries, support problem-solving, and escalate critical issues to the Director of Finance when necessary.
• Other Responsibilities
• Support the Director of Finance in financial planning, budgeting, forecasting, reporting, audits, owner communication, and business reviews.
• Respond to business interruptions such as urgent calls, emails, meetings, operational requests, and management escalations.
• Perform all other duties and tasks assigned by the Director of Finance or senior management.

Key Skills And Competencies

• Financial Accounting

• Shared Services Operations

• Financial Reporting
• Budgeting and Forecasting
• Internal Controls and Compliance
• Income Audit and Revenue Control
• Accounts Payable and Accounts Receivable

• Cash Flow Monitoring

• Credit Management
• Process Improvement
• Audit Coordination
• People Management
• Stakeholder Management
• Analytical Thinking
• Problem Solving
• Project Management
• Advanced Excel
• Power BI
• Financial Modeling

• Excellent Communication Skills

• Leadership and Team Development

Key Performance Indicators

• Timely and accurate month-end closing
• Quality and accuracy of financial reports
• Completion and quality of balance sheet reconciliations
• Reduction of ageing receivables and credit risks
• Compliance with internal controls, policies, and statutory requirements
• Timely closure of audit findings and self-assessment action plans
• Accuracy of income audit and revenue reporting
• Improvement in cash flow visibility and reporting
• Efficiency of finance shared service operations
• Team performance, development, and engagement
• Successful implementation of process improvements and automation
• Effective communication with owners, leadership, auditors, and departments

Minimum Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification such as ACCA, CPA, CMA, CIMA, or equivalent is preferred.
• Minimum 5 to 7 years of finance experience, preferably in hospitality, shared services, or multi-property operations.
• Strong knowledge of accounting standards, financial reporting, internal controls, reconciliations, audit requirements, and hotel finance operations.
• Advanced proficiency in Microsoft Excel is required; Power BI, ERP, hotel PMS, and accounting system experience is an advantage.
• Strong leadership, communication, analytical, and problem-solving skills.
• Ability to work under pressure, manage deadlines, and handle multiple priorities across departments and properties.
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