oracle
Finance Associate Trainee
Sherwin-Williams
Cleveland, USA
Intern
Onsite
Discovered Today
Full Job Posting
Qualifications
- POSITION REQUIREMENTS
- Required:
- High School Diploma or GED
- Experience in finance, accounting, or sales activities.
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
- Experience with Microsoft Applications, including but not limited to, Excel and Word.
- Preferred:
- Bachelor’s Degree
- Sherwin-Williams’ store, facility, or branch experience.
- Operational analysis and business communications experience.
- Customer service experience.
- Experience in Accounts Receivable.
- Travel: 10%
Responsibilities
- CORE RESPONSIBILITIES
- CUSTOMER COLLECTION ACTIVITY
- Direct customer contact of delinquent accounts in assigned area of responsibility to optimize cash flow and profitability.
- Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts and maintain business continuity.
- Develop and execute action plans to proactively resolve delinquent accounts.
- Evaluate collection customer activity results and recommend escalation to improve performance.
- Process required information on Customer and/or Third-Party websites to facilitate payment.
- Work with customers and the appropriate SW management to resolve customer discrepancies or disputes.
- Assist in identifying EDI, pricing, tracking, and process issues resulting in delayed payments.
- Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities.
- CONTINUOUS IMPROVEMENT
- Assist in the identification and strategic solutioning of process bottlenecks.
- Collaborate and partner with key leaders and internal stakeholders in realizing scaling opportunities through process efficiencies and automation.
- Maintain a knowledge and understanding of KPI metrics to improve levels of service and AR performance.
- ACCOUNTS RECEIVABLE CONTROLS AND COMPLIANCE
- Maintain consistent adherence to the credit policies and procedures.
- Maintain customer and business records in accordance with established policies and procedures.
- Verify the AR balances are properly stated for the area of responsibility according to existing policies.
- Timely respond to internal and external AR audit inquiries as required.
About Sherwin-Williams
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