Finance admin

Role overview

Responsibilities

• Own the customer statement of account and ensure payment and closure of open items.
• Provide monthly accruals according to agreed timelines.
• Coordinate internal departments to ensure timely invoicing aligned with customer contracts.
• Submit invoices for approved files on time and follow up through payment.
• Investigate historical overdue cases and encourage timely payments.
• Resolve billing issues for air, ocean, and land products.
• Meet regularly with clients and business stakeholders to resolve open topics and develop healthy relationships.

Work location

• The work location is in person.

Requirements

• Serve as the single point of contact for the customer for financial activities.
• Manage the customer statement of account and ensure payment and closure of open items.
• Provide monthly accruals according to the agreed timeline.
• Coordinate with internal departments to ensure timely invoicing aligned with the customer contract.
• Ensure approved files are invoiced and submitted on time, and follow up through payment.
• Investigate and resolve historical overdue cases and take action to encourage timely payments.
• Resolve billing issues relating to air, ocean, and land products.
• Hold regular meetings with clients and business stakeholders to resolve open topics and maintain relationships.