File Clerk (Remote)
Role Overview
Remote File Clerk responsible for accurate, organized, searchable, and compliant digital and scanned records in a high-volume environment.
Supports multiple teams by receiving, validating, classifying, and filing documents while maintaining confidentiality and an audit-ready processing trail.
Key Skills for This Role
Full Job Posting
Role overview
Remote File Clerk responsible for accurate, organized, searchable, and compliant digital and scanned records in a high-volume environment.
Supports multiple teams by receiving, validating, classifying, and filing documents while maintaining confidentiality and an audit-ready processing trail.
Responsibilities
- Receive files from shared inboxes, portals, ticketing tools, and cloud folders; confirm document types, fields, signatures, and attachments.
- Index records using metadata such as client or project ID, date, category, version, and region.
- Apply naming conventions and folder structures; merge, split, compress, or label PDF files as needed.
- Maintain controlled final, draft, and archived libraries, including retention tags.
- Check for duplicates, misfiles, missing pages, and unreadable scans; route exceptions and maintain error logs.
- Follow access controls, retention schedules, legal holds, and deletion or archival rules.
- Support audits with prompt retrieval and chain-of-custody documentation; coordinate requirements and status updates with relevant teams.
Tools
- May use cloud storage such as Google Drive, SharePoint, or Dropbox; document tools such as Adobe Acrobat; spreadsheets; ticketing tools such as Jira, Asana, or ServiceNow; e-signature platforms; and office productivity tools.
Qualifications
- Experience in records management, administrative support, clerical work, or document control is preferred.
- Strong attention to detail and ability to follow naming and filing rules consistently.
- Comfort handling confidential information and following strict procedures.
- Basic computer proficiency with file systems, spreadsheets, PDFs, and collaboration tools.
Example success metrics
Accuracy, including misfile and metadata error rates; turnaround time from receipt to filing; backlog and daily throughput.
Audit retrieval speed and completeness; adherence to access controls and retention tagging.
Workplace
- The role is described as remote.
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