Field Technical Representative
Role Overview
The Field Technical Representative (FTR) is a field-based (with company truck and your home office) for the Warranty/Technical Services team at Amrize Building Envelope division.
Amrize Building Envelope (ABE) is based out of Nashville.
Technical Services is a vital and growing team; the FTR reports to the Regional Technical Manager for their respective area.
The FTR is the "boots on the ground", face of the company who among many things, will conduct in their day to day: The training licensed roofing contractors in the proper application techniques for Elevate, GenFlex, and Gaco roofing products.
Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage, performing warranty claim investigations, and for providing on-site technical construction assistance to professional architects, designers, and installers.
This is a fully, remote position - candidate must live within the territory (Georgia).
WHAT YOU’LL ACCOMPLISH Responsible for educating customers, sales representatives and teammates in how to apply Elevate, GenFlex, and Gaco products per product specifications.
Review technical installation deviations and make acceptance determinations within authority level based on system performance requirements for a given project, system, warranty, type/term, and construction site specific conditions.
Provide feedback on company literature, spec's, construction details and assemblies to make sure the most accurate information is available for the customer.
Ability to develop strong customer relationships and inspire customer confidence.
Ability to follow corporate and division policies and applicable governmental safety regulations are required.
Full Job Posting
Additional Requirements
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
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