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Field Service Technician

Material Handling Inc
Pell City, USA
Full-time
Mid Level
Onsite
Discovered 1 months ago

Full Job Posting

Are you…

  • An experienced technician who can diagnose and repair equipment independently?
  • Someone who takes pride in delivering high-quality, accurate work?
  • Detail-oriented and committed to getting the job done right the first time?
  • A professional who values strong customer relationships and communication?
  • Reliable, accountable, and trusted to manage your own workload?
  • Motivated to contribute to a growing company and make an impact?

What You’ll Do

  • Diagnose, repair, and maintain forklift equipment at customer sites and in the shop
  • Perform routine maintenance and preventative service inspections
  • Troubleshoot mechanical, electrical, and hydraulic issues
  • Communicate clearly and professionally with customers regarding repairs and recommendations
  • Build and maintain strong relationships with customers through reliable service
  • Document service work accurately and completely
  • Maintain and manage service tools and equipment
  • Follow safety procedures and company standards at all times
  • Work independently while coordinating with the service team as needed

Expected Outcomes (KPI’s)

  • Complete repairs accurately and efficiently
  • Maintain high levels of first-time fix success
  • Deliver consistent, high-quality service that strengthens customer relationships
  • Maintain accurate and timely service documentation
  • Meet productivity and service performance expectations
  • Contribute to customer satisfaction, retention, and company growth

Background & Experience

  • 3+ years of experience in forklift, heavy equipment, or similar field
  • Strong troubleshooting and diagnostic ability
  • Experience with electrical and hydraulic systems
  • Ability to work independently and manage time effectively
  • Valid driver’s license

Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.

  • Health Insurance – three different plans to choose from

• Company Paid Life Insurance

  • Additional Life Insurance if desired

• Short & Long-Term Disability

  • 401k – with employer match

Additional benefits include:

  • Company Vehicle
  • $200 boot allowance per year
  • Overtime pay for any hours worked beyond 8 per day

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