Field Service Technician - Mobile & Crawler Cranes - Central US
Full Job Posting
Responsibilities
- Equipment Diagnosis and Repair:
- Diagnose, adjust, and repair crane systems, including mechanical, hydraulic, and pneumatic components.
- Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications.
- Dismantle, reassemble, and inspect heavy machinery using hoists, hand tools, and diagnostic equipment.
- Commissioning, Crane Familiarization and Operator Training:
- Conduct crane commissioning, including setup, testing, and quality inspections to verify correctness and operational readiness.
- Provide operator orientation, training, and demonstrations on crane use, safety practices, and maintenance procedures according to manufacturer guidelines.
- Assist customers in understanding crane configurations and operational requirements tailored to their specific applications.
- Maintenance:
- Perform routine maintenance, such as cleaning, lubricating, and replacing worn parts to maximize equipment reliability.
- Inspect, test, and adjust crane components to identify potential issues before they impact operations.
- Maintain records of maintenance activities and recommendations for future service needs.
- Technical Troubleshooting:
- Utilize mechanical and electrical theory to test, diagnose, and repair equipment issues, ensuring cranes operate safely and efficiently.
- Read and interpret technical manuals, blueprints, and diagrams to guide repair and maintenance work.
- Provide expert technical support during commissioning and service calls, adapting solutions to meet customer needs.
- Safety and Compliance:
- Adhere to safety protocols and regulations, promoting a safe work environment during all service and commissioning activities.
- Handle and dispose of hazardous materials in compliance with environmental standards.
- Conduct safety inspections and verify repairs and setups meet factory and regulatory standards.
- Customer Interaction and Support:
- Build positive relationships with customers, offering expert advice, prompt service, and clear communication to ensure satisfaction.
- Act as a liaison between the customer and the company, providing feedback and recommendations for equipment improvements.
- Address customer inquiries and resolve issues during commissioning and regular service visits.
- Administrative Duties:
- Complete service reports, commissioning documentation, and other required paperwork accurately and on time.
- Coordinate with supervisors and team members to share service insights, customer feedback, and suggestions for process improvements.
Competencies
Education and Experience: High school graduate or GED and at least one year of experience with heavy equipment or machinery, or equivalent combination of education and experience.
Technical Expertise: Expertly applies comprehensive knowledge of crane systems, including mechanical, hydraulic, pneumatic, and electrical components, to ensure reliable equipment performance.
Problem-Solving: Diagnoses and resolves equipment issues swiftly, using analytical skills and practical solutions that are tailored to both customer needs and equipment specifications.
Multi-tasking: Manages multiple tasks efficiently, balancing service, maintenance, and commissioning responsibilities in a fast-paced, dynamic work environment.
Travel domestically and internationally up to 100% of the time.
Ability to obtain and maintain a valid driver license.
Ability to work overtime as well as on weekends or on call duty.
Our Offer
Pay Range: $29.62 - $48.37
A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.
Applications are only accepted via the online-portal www.liebherr.com.
Referral Bonus: Tier II
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.
Location
- Liebherr USA Co.
- 7075 Bennington Street
- 77028 Houston, TX
- United States (US)
Contact
Jose Matrille
About Liebherr
Liebherr is a family-owned technology group and one of the world's largest construction machinery manufacturers, with products spanning cranes, earthmoving and mining equipment, aerospace and transportation systems, components, automation, and refrigeration. Founded by Hans Liebherr in 1949, the group comprises more than 150 companies worldwide.
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