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Field Service Technician

Culligan UK
Islington, GBR
Full-time
Entry
Onsite
Discovered 2 weeks ago
power tools

Full Job Posting

Core Role & Responsibilities

  • Carry out regular maintenance and repairs on water treatment systems.
  • Handle the installation and troubleshooting of equipment directly at clients' locations.
  • Efficiently oversee service schedules to reduce downtime for our customers.
  • Keep precise records of service visits and communicate any issues or suggestions.
  • Engage with customers to grasp their needs and deliver outstanding customer service
  • Weekly visits to the designated Service Centre to replenish parts and supplies.

Requirements

  • Proven experience in plumbing or electrical fields preferred, but full training will be provided.
  • A full and valid driving license with a maximum of 6 points.
  • Ability to diagnose and resolve technical issues effectively.
  • Strong DIY skills and experience using power tools.
  • Excellent communication skills and the ability to build rapport with customers.

Benefits

  • Monday - Friday working pattern
  • Small Company van with private use option available
  • Uniform & Tablet supplied
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
  • Company Pension scheme
  • Company Sick Pay
  • Shopping discounts with Perks at Work
  • 24 hours access to Employee Assistance Programme
  • Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression

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