Field Service Technician - Hampshire Coast
Full Job Posting
Qualifications
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service, with previous exposure to ATM cash systems highly desireable.
- Previous experience with customer-site commissioning is highly desirable.
- Good IT literacy, including some exposure to software-related activities.
- Break/fix engineering experience would be an advantage.
- Good written and verbal communication skills.
- Full UK clean driver's license and driving record that satisfies DN's fleet requirements.
- We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Responsibilities
- Installing, debugging and providing technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.
- Performing all incident handling, preventive maintenance, IMAC / R and customer training duties as follows: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
- Performing hardware repairs on a component level, cleans and adjusts mechanical components.
- Configuring and installing applicable software.
- Performing routine checks according to documented procedures.
- IMAC/R: Installing, moving, adding, changing and removing hardware and software products.
- Customer Training: Instructing and training customers on usage and operation of installed hardware and software.
About Diebold Nixdorf
Provider of connected commerce and banking technology solutions.
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