Field Service Technician (H)
Role Overview
Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment.
This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.
Roles and Responsibilities:
• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.
• Promote sales and service on company equipment.
Key Skills for This Role
Full Job Posting
Roles and Responsibilities:
- Travel to customer sites to perform service and customer support.
- Diagnose and correct malfunctions on all equipment.
- Provide customer training on standard Munters equipment.
- Provide technical feedback on equipment by submitting detailed field service reports.
- Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.
- Promote sales and service on company equipment.
Requirements:
- 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school
- Ability to travel extensively 80% and ability to travel via plane.
- Able to obtain a CFC Certification within 90days of hire.
- Experience with HVAC/Refrigeration systems and components
- PLC (Programmable Logical Controls) highly preferred
- Strong Written and verbal communication skills needed.
- Basic knowledge of electrical schematics
- Physical Requirements:
- Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
- Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc.
- Ability to lift to 55lbs using proper lift techniques.
- Ability to stand long periods of time on your feet up to 8hrs a day.
- Work Conditions:
- You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.
- Ability to travel and be away from home for several days at a time.
- Willingness to take "On-call" duties as required.
- Willingness to occasionally work weekends and/or holidays.
- Willingness to work outdoors in all types of weather conditions.
- Willingness and ability to work 6 feet or more above the ground as required.
- Willingness and ability to use PPE and safety equipment harness and tie off points.
- Willingness and ability to use proper ladder safety and proper methods.
- Education Requirements:
- HS Diploma or Equivalent
- HVAC school or equivalent
- English Language primary.
- Preferred Skills/Certifications:
- HVAC/R WITH COMMERCIAL/INDUSTRIAL
- Technical skills or trade school
- EPA Universal/608
- CFC License
Benefits:
- Competitive Salary
- Comprehensive health, dental, and vision insurance plans
- Generous vacation and paid time off
- 401K retirement savings plan with employer matching
- Professional development opportunities, including tuition reimbursement, and conference attendance
- Company-sponsored social events and team-building activities
- State-of-the-art equipment and tools to support your work
- Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
Preferred Qualifications
- PLC (Programmable Logical Controls) highly preferred
About Munters
Provides energy-efficient climate control solutions.
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