Field Service Technician

Satisfy all Safety Requirements for both MT-PI and Customer Sites

Attend tier calls led by a Regional Service Manage

Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations

Develop and maintain good customer relationships; Become the customer's trusted advisor

Identify root cause of service issues (first time fix)

Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner

Keep up with ongoing technical training

Weekend/afterhours work as required based on workload and rotation

Maintain company supplied equipment, tools, and inventory

In addition to our core values, all employees must follow the Code of Conduct

Other duties and tasks as assigned

High school diploma or GED required, Associate degree in Electronics or Engineering Technology, or equivalent work experience, preferred.

Excellent problem-solving and conflict management skills; knows when and how to seek assistance.

Strong customer service focus and outstanding verbal and written communication skills.

Able to work cooperatively with other departments and teams, maintain a structured focus, and adapt quickly to changing priorities.

Proficient with all types of hand tools and digital test equipment.

Working knowledge of mechanics, electronics, conveyor systems, AC/DC electrical distribution systems, and Windows operating systems.

Able to read and interpret blueprints and schematics.

Experience working under tight time constraints.

Constant work around moving mechanical parts in hot, cold, humid, and noisy environments.

Occasional work in damp/wet areas (including meat and dairy plants) with possible exposure to allergens (e.g., peanuts) and explosive atmospheres.

Ability to operate large industrial machinery and mechanical/electrical tools.

Ability to frequently lift and move tools and equipment up to 75 pounds.

Frequent standing, walking, stooping, kneeling, crouching, crawling, and positioning self in tight or dark spaces to service machinery.

Ability to operate a motor vehicle, drive long distances, and sit for extended periods during car or air travel.

Willing to work early mornings, late nights, occasional 10+ hour days, and overtime as business needs require.

100% U.S. travel with occasional international travel; frequent overnight stays required.

Valid driver's license required.

Must possess or be able to obtain and maintain a valid passport.

Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire

Tuition reimbursement, employee wellness programs, plus other perks and discounts

Parental and caregiver leave policies

All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

Global market strength and worldwide leadership in weighing

A brand name that is identified worldwide with precision, quality, and innovation

Thousands of patents, design and innovation awards

A commitment to extraordinary service on our state-of-the-art equipment

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

Preferred Location

Other Possible Locations

Job Type

Legal Entity