Field Service Technician

Overview & Responsibilities

KEY RESPONSIBILITIES:

• Equipment Maintenance: Installing, servicing, and repairing systems and components at customer sites.
• Troubleshooting: Diagnosing complex mechanical, hardware, and software failures down to the component level.
• Customer Support: Serving as the technical contact for client issues and escalating design problems to engineering.
• Mentorship & Leadership: Training and guiding Level I–III technicians and field engineers.
• Documentation & Safety: Tracking maintenance, reporting downtime, ordering parts, and following safety policies.
• POSITION QUALIFICATIONS
• The ability to lift 35 lbs. unassisted from the floor to waist level.
• The ability to read and work from electrical and mechanical schematics and diagrams.
• AS Associate of Science degree in Electronics or completion of accredited basic electronics program or equivalent experience.
• Preferred: Three (3) to Six (6) years of work-related experience, in mechanical, electrical and customer support.
• Working knowledge of principles of semiconductor and/or vacuum technology is preferred.
• Residence near Krishnappa Garden
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