Field Service Supervisor

Key Responsibilities

• Champion safety and ensure compliance with Epiroc and customer requirements. Lead, mentor and develop trades personnel. Coordinate field service and workshop activities, scheduling and resource allocation. Maintain strong customer relationships and deliver excellent service outcomes. Oversee parts and service planning, forecasting and operational reporting. Monitor service quality, productivity and performance. Drive continuous improvement and foster a positive team culture. Provide hands-on technical support with field service repairs and equipment maintenance across the region. About You We are looking for a practical, customer-focused leader with strong technical knowledge and a commitment to safety and service excellence. Ideally, you will have: Supervisory experience within an OEM or heavy equipment environment. Experience with surface drills and heavy equipment maintenance. Demonstrated ability to lead, mentor and develop trades personnel. Strong knowledge of field service and maintenance operations. Excellent communication, planning and customer service skills. A proactive approach to safety, quality and continuous improvement. Why Consider This Opportunity? Epiroc is committed to supporting employee development and providing opportunities to grow within a global organisation. Benefits include: Company-supplied vehicle. Ongoing training and career development. Salary continuance insurance. Novated leasing options. Paid parental leave. Education assistance. Employee Assistance Program for you and your family. The opportunity to work with a supportive team and a globally recognised brand. How to Express Your Interest If you're ready to take the next step in your career and have the skills and experience to succeed in this role, we encourage you to express your interest. We look forward to hearing from employees interested in taking on this exciting leadership opportunity with Epiroc. Apply now and build your career with Epiroc! It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com