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Field Service Representative

Veolia
Channelview, USA
Full-time
Junior · 2–5 years experience
Remote
Discovered 4 days ago

Full Job Posting

What You'll Do

  • Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
  • Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)
  • Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
  • System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
  • Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
  • Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
  • What We're Looking For

Education & Experience

  • Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
  • 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
  • Familiarity with water treatment processes and industrial equipment preferred
  • A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
  • Key Characteristics:
  • Strong troubleshooting abilities for electrical and mechanical systems
  • Excellent communication and customer service skills
  • Self-motivated with ability to work independently and manage multiple priorities
  • Safety-minded approach with ability to work in various industrial environments
  • Physical ability to lift 30-50 lbs and perform precision work
  • Computer proficiency and mathematical skills for technical analysis
  • Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)
  • What Success Looks Like
  • Consistently deliver high-quality technical service that exceeds customer expectations
  • Successfully complete installations, commissioning, and troubleshooting projects on time
  • Build strong customer relationships through technical expertise and professional service
  • Maintain safety standards and compliance in all industrial environments
  • Contribute to territory growth through technical excellence and customer satisfaction
  • Demonstrate continuous learning and adaptation to new technologies
  • Why Veolia?
  • Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.
  • You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.
  • Ready to transition your technical expertise into a rewarding customer-facing career while
  • making a difference in water treatment and sustainability? Apply today!
  • We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

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