Field Service Manager

Key Responsibilities

• Manage daily field operations for reciprocating performance and vibration analysis, condition monitoring, and customer-requested projects.
• Supervise, mentor, train, and evaluate ADS analysts for analysis techniques, troubleshooting, and best practices.
• Monitor and assist the ADS Planner/Scheduler in the planning, scheduling, and coordination of field activities to ensure projects are completed safely, on time, and thoroughly.
• Perform advanced vibration diagnostics (including Motion Amplification) on critical reciprocating and rotating equipment, including: Piping Pumps Compressors Turbines Motors Gearboxes Fans
• Piping
• Pumps
• Compressors
• Turbines
• Motors
• Gearboxes
• Fans
• Interpret vibration and performance data and recommend corrective actions to improve equipment reliability.
• Ensure compliance with company policies, customer requirements, and applicable industry standards.
• Conduct field inspections, quality audits, and technical reviews of completed work.
• Develop and maintain strong relationships with customers, providing technical support and recommendations.
• Assist in preparing proposals, project estimates, and service reports.
• Coordinate equipment calibration, maintenance, and inventory management.
• Support emergency callouts and troubleshooting of critical equipment failures.
• Monitor project performance, labor utilization, and operational costs.
• Promote a strong safety culture by ensuring compliance with OSHA, customer, and company HSE requirements.
• Participate in continuous improvement initiatives and implement best practices in vibration and performance analysis of reciprocating and rotating assets.

Required Qualifications

• High school diploma or GED required; Formal advanced diagnostics training preferred.
• Minimum 7–10 years of experience in reciprocating asset performance and vibration analysis, predictive maintenance, or reciprocating and rotating equipment reliability.
• Minimum 3 years of supervisory or field management experience.
• Certification in vibration analysis (ISO Category II or III preferred).
• Certification in Motion Amplification (Level II preferred).
• Strong understanding of reciprocating and rotating equipment maintenance and failure analysis.
• Experience using vibration and performance analysis and condition monitoring software.
• Knowledge of alignment, balancing, laser alignment, and precision maintenance practices.
• Ability to read and interpret engineering drawings, PCIDs, and technical documentation.
• Valid driver's license with the ability to travel to customer sites as required.
• Possess or able to acquire a TWIC (Transportation Workers Identification Card).

Preferred Skills

• Excellent leadership and team-building abilities.
• Strong customer service and communication skills.
• Effective problem-solving and decision-making capabilities.
• Ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office Suite and Rmonix software.
• Experience working in refineries, petrochemical plants, offshore facilities, LNG, pipelines, or upstream and midstream production operations.

Physical Requirements

• Ability to work in industrial environments, including confined spaces and elevated work areas.
• Capable of lifting up to 50 pounds.
• Ability to stand, walk, climb ladders, and work outdoors in varying weather conditions.
• Willingness to travel and respond to after-hours emergency service calls when necessary.

Work Environment