{bc}
Apply
workday

Field Service Manager

Asurion
Home, USA
Full-time
Manager · 5–8 years experience
Remote
Discovered 1 weeks ago

Full Job Posting

EDUCATION AND EXPERIENCE

  • Required Education and Experience
  • Proven and demonstrable leadership skills
  • Minimum of 5-8 years Operations Management experience required or equivalent experience
  • Demonstrated excellence in communication (written and verbal) with internal and external customers.
  • Must have a successful track record of managing complex projects, managing vendor relationships, and the coordination of cross-functional efforts.
  • Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity.
  • Experience with call center technology, including ACD, workforce management agent productivity tools, and quality management tools.
  • Proficiency with MS office suite and mapping software.
  • Ability to develop Quarterly, Annual & long-term business plans.
  • Major Appliance Industry / Service Technician Management Experience preferred.
  • Preferred Education and Experience
  • College degree or equivalent experience required-advanced degree(s) or certification (s) preferred
  • Experience in managing & developing sub-contractor relations (service network experience preferred).
  • Travels: Yes
  • Percent of time: 50%
  • Overnight required: Yes
  • NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
  • ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
  • THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING. "

Preferred Qualifications

  • Major Appliance Industry / Service Technician Management Experience preferred.
  • Preferred Education and Experience
  • College degree or equivalent experience required-advanced degree(s) or certification (s) preferred
  • Experience in managing & developing sub-contractor relations (service network experience preferred).

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Asurion

In-Home Sales & Tech Support (Full-Time)

Three Rivers, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

Cincinnati, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

Shreveport, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

Seattle, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

, USA

Discovered TodayFull-time

Product Engineering Technician

, USA

Discovered TodayFull-time

In-Home Sales & Tech Support (Full-Time)

, USA

Discovered TodayFull-time