Field Service Manager

Are you experienced working for a building material manufacturer? Do you have great

relationships with the decision-makers and design teams with developers, general

contractors, fabricators, industrialized construction teams, rainscreen contractors and

fabricators, regional banks, healthcare, growing retail chains and fast-casual

restaurants?

Are you a seasoned business development professional adept at making introductions

on behalf of your company, and working on long-term, large deals?

Sto Corp. (Sto), a global innovation leader of building enclosure systems and high-performance facade cladding systems, is seeking a Field Service Manager for the

Northern California and Northern Nevada markets. The purpose of this position is to

provide technical field support and serve as the single source point of contact in the field

for installers, project stakeholders, and Sto channel partners in order to realize

exceptional business growth through project sales and exceed Sto’s strategic

objectives.

Essential Duties & Responsibilities (includes, but not limited to):

• Establish influence and strong relationships as a trusted advisor with key installer

accounts who are involved in making decisions related to the purchase of building

products for construction projects.

• Project sales through meeting or exceeding assigned conversion rates of Sto

specifications as defined in the annual business plan.

• Capture and nurture target and existing account opportunities through delivery of

value-add services including, but not limited to:

• On-site project assistance and observations from pre-installation to project

closeout

• On-site and off-site training/education of all products, systems, and services

to installers and channel partners

• Field testing of new products under development

• Delivering leads to target installers, Sto loyal installers and/or channel

partners dependent on business plan objective, market, project size and

stage. Updating required in CRM pipeline

• Management and execution of the installer engagement program, defined by the

installer matrix, and as assigned in the annual business plan.

• Communicate new Sto products, systems, and services through various methods to

effectively bring them to market.

• Collaborate with Construction Design Managers, Lead Generation Specialists, and

Customer Service to provide technical field support to identified targets.

• Receive and manage inbound technical calls, provide information to the customer on

request. While remaining involved, transfer to the Technical Department if

necessary. Log call into CRM and treat as potential qualified lead to track.

• Actively participate in local and regional trade associations with memberships that

include target installer accounts.

• Monitor and report competitive activity including, but not limited to, new products or

initiatives and promotional programs.

• Monitor and report building code or municipality ordinance changes/adoptions which

could potentially impact Sto products or services.

• Perform other duties as assigned.

Submit your resume and cover letter to [email protected]. Job ID: FSM-NCNN