Field Service Engineer EXE/HiNA

Education and experience

Skills

• Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
• To thrive in this job, you’ll need the following skills:
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
• Result driven-demonstrate ownership and accountability.
• Identifies bottlenecks and drives improvements.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Demonstrate open, clear, concise and professional communication.
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.
• Must take ownership for solving issues and ensures escalations take place.
• Take proactive action for prevention or repeating error.
• Capable of resolving most issues without assistance & highly independent in a shift position.
• Ability to make decisions in the priority of problem solving.
• Work unsupervised and be responsible for projects, track equipment performance and prepare technical reports.
• Take initiative and ownership to increase skill and knowledge level in team.
• Document knowledge systematically and in an accessible way.
• Clear and effective communication skills required.
• Ability to thrive in a very dynamic and high pace environment.
• Multi-task team player with good ability to work under different working environment pressures.
• Open for cultural differences and able to work with a site of different cultures and WOW.
• Motivated, proactive, self-driven, and flexible.
• Strong customer focus.

Diversity & Inclusion

Other information