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Field Service Engineer

Fluke
Remote, USA
Full-time
Mid
Remote
Discovered 1 weeks ago
Salesforce

Full Job Posting

Your role:

  • Travel to customer sites to perform professional services that support client’s reliability initiatives to prevent unplanned downtime
  • Schedule all necessary travel arrangements, maintain expenses, and submit expense reports in a timely fashion
  • Communicate with the client to ensure satisfaction and implement any necessary corrective actions
  • Create service reports and supplemental documentation – maintain information in the company database
  • Provide remote/onsite product training for clients looking to improve their knowledge of the products and their applications
  • Collaborate with cross functional work teams such as customer support/services, marketing/sales, and management
  • Train other field engineers in the solutions
  • Misc. other duties corresponding with the role of a Field Service Engineer may be assigned

Qualifications:

  • Bachelor’s degree or equivalent technical qualifications in electrical/ mechanical engineering
  • Able to demonstrate a successful career, with previous experience in service, maintenance, or technical role
  • Travel: Approximately 50%-85%, primarily North America, with some potential international travel
  • Valid Driver’s License is required (Passport is recommended).
  • Working knowledge of MS Office, Excel, Salesforce, CAD software
  • Ability to lift 50lbs of equipment, ascend and descend stairs, ladders, don/doff PPE and fall protection, and work in uncomfortable manufacturing conditions
  • Proficiency in English communications: writing, speaking, reading
  • Company Description:
  • The spirit of discovery among Fluke Reliability Systems, our drive to innovate and openness to new ideas, has only one goal: to offer our customers the perfect solution, anywhere in the world. FRS offers a broad range of high-quality products, services and training tailored to the needs of maintenance professionals in the areas of alignment systems, condition monitoring and nondestructive testing. In July 2019, Fluke Corporation, a company of the Fortive group, acquired PRUFTECHNIK and combined eMaint and Fluke Connect to create Fluke Reliability Systems.
  • Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.
  • A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

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