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Field Service Engineer 2 - 2nd Shift

Intuitive
Rochester, USA
Full-time
Junior · 1–3 years experience
Onsite
Discovered 2 weeks ago
Communication

Full Job Posting

Required Skills and Experience

  • Demonstrated ability to work effectively as part of a team, collaborating with colleagues, customers, and other stakeholders to achieve common goals
  • Demonstrated ability to identify, analyze, and resolve technical issues efficiently, utilizing strong problem-solving skills and critical thinking abilities
  • Strong time management skills with the ability to prioritize tasks, meet deadlines, and handle multiple assignments simultaneously while maintaining attention to detail
  • Ability to Travel up to 75% and within the travel and expense policy as required by management to fulfill the specific needs of the role
  • Willingness to perform ad hoc tasks assigned by management
  • Reside within a reasonable distance, typically within 30 miles, of the assigned territory location or other designated area as required by management to fulfill the specific needs of the role
  • Ability to work a flex shift, second shift, or other type of shift as required by management to fulfill the specific needs of the role
  • Demonstrate individual characteristics expected of Intuitive personnel (eg. Character, capacity, energy, experience)
  • Working Conditions
  • Ability to lift 75 lbs. and move wheeled objects up to 1,200 lbs.
  • Clean driving record
  • Ability to obtain and maintain Vendor Credentialing approval for access to operating rooms
  • Compliance with all necessary vaccination requirements as mandated by the vendor credentialing process
  • Minimum 1-3 years of Field Service Experience preferred
  • Minimum of an Associate’s degree in related field or equivalent training/experience preferred
  • Proven track record of troubleshooting electro-mechanical systems required
  • Good written and oral communication skills
  • General computer skills
  • Comfortable working off hours with limited support
  • Excellent administrative and record keeping skills

Preferred Skills and Experience

  • Minimum 1-3 years of Field Service Experience preferred
  • Minimum of an Associate’s degree in related field or equivalent training/experience preferred
  • Proven track record of troubleshooting electro-mechanical systems required
  • Good written and oral communication skills
  • General computer skills
  • Comfortable working off hours with limited support
  • Excellent administrative and record keeping skills
  • Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
  • Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
  • Mandatory Notices
  • U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
  • Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
  • For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
  • We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
  • This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.
  • Accommodation & Accessibility Notice:
  • Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].
  • We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
  • It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.
  • We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
  • The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
  • If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

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