Field Sales Manager

The Field Sales Manager – Water Heaters is a hands-on, field-based leadership role responsible for driving revenue performance, close rates, and sales execution across a team of Water Heater technicians who both install and sell.

This leader operates directly in the field—coaching, developing, and holding the team accountable to a consistent sales process, while ensuring an exceptional customer experience. This is not a desk role; success in this position is built through ride-alongs, real-time coaching, and active leadership in the field.

The Field Sales Manager plays a critical role in improving conversion rates, average ticket, and overall revenue, while reinforcing a high-performance, customer-focused culture.

· Spend the majority of time in the field with Water Heater technicians

· Conduct ride-alongs to observe, coach, and develop selling skills

· Provide real-time feedback on sales calls, presentations, and closing techniques

· Reinforce consistent use of the company’s sales process and tools

· Drive team performance to meet or exceed monthly revenue targets

· Improve close rate, average ticket, and add-on sales

· Ensure presentation of multiple options on every opportunity

· Lead and develop a team of technicians who sell and install

· Hold team accountable to sales expectations and customer experience standards

· Identify skill gaps and implement coaching plans

· Ensure all opportunities are documented in ServiceTitan

· Reinforce use of sales tools and consistent in-home sales presentation

· Champion a customer-first mindset

· Support technicians in resolving customer concerns

Requirements

Team meets or exceeds monthly revenue targets

Improved close rates, average ticket, and add-on sales

Strong adoption of sales process and tools

High team engagement and development

Positive customer feedback and reviews

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Description

$85,000 - $95,000 Plus Bonus