Field Sales Application Engineer

Key responsibilities:

• Act as a partner to field sales in crafting solutions for our customers.
• Partner across functions to document, plan, coordinate, and execute experiments to validate customer use cases.
• Communicate test results to customers or their representatives via email, teleconference, or face-to-face meetings.
• Qualify new applications through analysis or experimentation
• Create and document technical content.
• Support sales team as the product expert.
• Represent ZYGO at trade shows and conferences.
• Address incoming technical or service inquiries from customers in a timely manner.
• Train customers on basic technology, systems design, and product use. Assist customers with setup and integration of our products, including optical alignment and establishing communications, both on site and remotely.
• Represent the voice of the customer during internal meetings.
• Required skills and qualifications:
• B.S. or M.S. in Engineering, Optics or Optical Engineering
• Proven knowledge of, or experience in optical metrology, design engineering and manufacturing, preferably with Interferometry. May continue optical education in optical metrology within Zygo.
• Demonstrated ability to communicate complex technical information clearly and succinctly, work collaboratively with a team, cross-functionally at clock speed.
• Your intellectual curiosity, customer focus and drive to achieve.
• A data-driven and detail-oriented approach
• Your accountability and responsibility for self and others
• A collaborative approach to getting things done.
• An ambitious nature and proactive communication style
• Willingness to travel up to 60%.
• Bring your passion, commitment, and curiosity to Zygo, where our values—curiosity, collaboration, persistence, confidence, problem-solving, and safety—guide every step of our journey.
• Grow with us as we work together to solve complex challenges, inspire confidence, and make our world a safer, better place.
• Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success?
• We welcome your unique perspective and invite you to join us!
• Due to the nature of Zygo's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and source code.