Field Quality Inspector

Overview

• *Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.
• We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.*
• ***It's time to make a move.
• Join our flow.***
• We are looking for Field quality Inspector own and execute the end-to-end handover of elevators and escalators from Installation to Service for KONE and/or non-KONE products, ensuring safety, quality, regulatory compliance, timely snag closure, and accurate technical reporting.
• The role plans and coordinates site handover activities, performs field inspections, documents findings in Elevators, Escalators & Auto walks and formal reports, and follows up corrective actions until acceptance and stable service readiness.
• ***What will you do?***
• Handover planning & coordination:
• Create and maintain the handover plan in Elevators & Escalators Systems (milestones, inspections, documentation, readiness criteria).
• Coordinate inspection dates with installation and service teams and ensure resources/tools are available.
• Ensure required documents are collected, verified, and stored (Electrical & Mechanical Drawings, test certificates, manuals, risk assessments).
• Field inspections & quality verification:
• Perform site inspections and functional checks to confirm equipment is ready for service and meets company quality standards and local regulations.
• Identify, record, and classify snags/non-conformities in Elevators & Escalators Systems, including root cause hypotheses and corrective actions.
• Verify that inspections are completed on time and that identified inspection points are followed up to closure.
• Follow NEB-SEB Handover V1.5 KMEA Procedure QMSP-8-KMEA-NEB/SEB-01
• Safety & compliance:
• Ensure safe working practices and a safe working environment during all handover activities; stop work if hazards or safety violations are detected.
• Promote strong safety and quality culture on site and ensure compliance with global and local safety processes and customer site rules.
• Confirm that equipment is delivered into service in a condition that supports safe operation for end-users and customers.
• Reporting & documentation:
• Complete accurate and timely back-reporting of work performed, including inspection/handover reports, test results, and acceptance records.
• Prepare concise handover summary reports for customer and internal stakeholders: status, remaining risks, recommendations, and next steps.
• Provide feedback on recurrent issues to support continuous improvement (methods, products, safety).
• Review of NEB-SEB Quality Documents (QD/QD Plus)
• ***Are you the one?***
• Diploma/Technical Certificate in Electronics, Electromechanics, Mechanics, or equivalent.
• Maintenance/Repairs/Inspection skills above average; experience in elevator/escalator industry is an asset.
• Customer-service mindset; able to work on site and travel as required.
• Strong technical knowledge of elevators and escalators (electro-mechanical systems, controllers, safety circuits).
• Working understanding of applicable Elevators & Escalators Regulations/standards and company processes for installation-to-service handover.
• Ability to follow drawings, test reports, commissioning records, and perform systematic inspections.
• Basic IT skills (usage of main commercial software, e.g. Office etc).
• English language skills are must.
• *At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
• Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
• Sustainability is an integral part of our culture and the daily practice.
• We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
• In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*
• Read more on
• *https://careers.kone.com/en/*