Field Operations Technician
Key Skills for This Role
Full Job Posting
About the Department
The Arizona Department of Public Safety is seeking motivated individuals for our Field Operations Technician positions in the Phoenix Metro area. These positions work under direct supervision, performing and coordinating a variety of tasks and functions assisting law enforcement personnel and highway operations. Performs related duties as required. This position is designated as uncovered ; the incumbent serves at the pleasure of the Director of the Department of Public Safety. Apply right away. Application period may close without notice.
Position Duties
- Patrols assigned roadways to assist stranded motorists, eliminate roadway hazards, and assist with roadway closures, detours, and control. Responds to calls of questionable situations to determine the specific nature of the situation and react appropriately by assisting, requesting additional help, etc. Performs technical assignments and functions, such as collision investigations, operation of unmanned aerial systems, blood draws, towing of vehicles, and highway safety operations. Records detailed information (e.g., Level 1 and 2 collision reports, Vehicle Action Removal Report, tow truck requests, vehicle work orders, supply requisitions, property control forms, supplemental offense reports, etc.) to provide a written account of activities associated with the position. Assists the public with first-on-scene aid (e.g., traffic control, fire control, motorist assistance). Testifies in court regarding situations encountered, using appropriate written records and files, in accordance with court procedures. Assists troopers as directed with emergency and routine duties. Performs special tasks or assignments as directed.
- Patrols assigned roadways to assist stranded motorists, eliminate roadway hazards, and assist with roadway closures, detours, and control.
- Responds to calls of questionable situations to determine the specific nature of the situation and react appropriately by assisting, requesting additional help, etc.
- Performs technical assignments and functions, such as collision investigations, operation of unmanned aerial systems, blood draws, towing of vehicles, and highway safety operations.
- Records detailed information (e.g., Level 1 and 2 collision reports, Vehicle Action Removal Report, tow truck requests, vehicle work orders, supply requisitions, property control forms, supplemental offense reports, etc.) to provide a written account of activities associated with the position.
- Assists the public with first-on-scene aid (e.g., traffic control, fire control, motorist assistance).
- Testifies in court regarding situations encountered, using appropriate written records and files, in accordance with court procedures.
- Assists troopers as directed with emergency and routine duties.
- Performs special tasks or assignments as directed.
Minimum Qualifications
- Knowledge of: police methods, practices, and procedures. department policies, manuals, procedures, rules, and regulations. department recruiting methods and programs. knowledge of Arizona revised statutes. police operations and specialty skill sets/certifications. incident management protocols and procedures. instructional methods and training practices. report writing. courtroom procedures. Skill in: the use and maintenance of police and emergency equipment. the use of personal protective equipment. the use of criminal justice information systems. the use of computer software programs. writing detailed reports and written communication. verbal communication and public presentations. Ability to: work independently and as part of a team. establish and maintain effective working relationships with those contacted during the assignment. communicate orally and in writing to present information logically and clearly. understand written and verbal instructions to complete assigned tasks accurately. exercise sound judgment in safeguarding confidential or sensitive information. read, comprehend, and interpret written materials of simple to moderate complexity. work with interruptions. adapt to changing priorities. organize, prioritize, and perform multiple tasks. work within stringent deadlines to complete work assignments. effectively communicate orally and in writing. evaluate information, make decisions, and take appropriate action.
Knowledge of
police methods, practices, and procedures.
department policies, manuals, procedures, rules, and regulations.
department recruiting methods and programs.
knowledge of Arizona revised statutes.
police operations and specialty skill sets/certifications.
incident management protocols and procedures.
instructional methods and training practices.
report writing.
courtroom procedures.
Skill in
- the use and maintenance of police and emergency equipment.
- the use of personal protective equipment.
- the use of criminal justice information systems.
- the use of computer software programs.
- writing detailed reports and written communication.
- verbal communication and public presentations.
Ability to
work independently and as part of a team.
establish and maintain effective working relationships with those contacted during the assignment.
communicate orally and in writing to present information logically and clearly.
understand written and verbal instructions to complete assigned tasks accurately.
exercise sound judgment in safeguarding confidential or sensitive information.
read, comprehend, and interpret written materials of simple to moderate complexity.
work with interruptions.
adapt to changing priorities.
organize, prioritize, and perform multiple tasks.
work within stringent deadlines to complete work assignments.
effectively communicate orally and in writing.
evaluate information, make decisions, and take appropriate action.
Other Qualifications
- MINIMUM QUALIFICATIONS: Requires a high school diploma or equivalent. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: May be required to work irregular work hours, nights and weekends, and respond to callouts. Ability to lift heavy objects (up to 75 pounds). Ability to work outdoors in all types of weather conditions. Ability to travel extensively throughout the State. Ability to bend, stretch, stoop, reach, and climb (stairs and ladders). Drive for long periods of time. May be exposed to dangerous/hazardous chemicals. ADDITIONAL REQUIREMENTS: Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the course of this assignment. Must have and maintain a valid Arizona driver license by employment date.
MINIMUM QUALIFICATIONS
- Requires a high school diploma or equivalent.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
- May be required to work irregular work hours, nights and weekends, and respond to callouts.
- Ability to lift heavy objects (up to 75 pounds).
- Ability to work outdoors in all types of weather conditions.
- Ability to travel extensively throughout the State.
- Ability to bend, stretch, stoop, reach, and climb (stairs and ladders).
- Drive for long periods of time.
- May be exposed to dangerous/hazardous chemicals.
ADDITIONAL REQUIREMENTS
- Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the course of this assignment.
- Must have and maintain a valid Arizona driver license by employment date.
Benefits
- A summary of the Arizona Department of Public Safety Benefits is linked here .
Supplemental Questions
01
Yes
No
02
03
Day Shift (Wednesday - Saturday, 0600 - 1600)
Swing Shift (Wednesday - Saturday, 1000 - 2000)
04
05
06
May be required to work irregular work hours, nights and weekends, and respond to callouts
Ability to lift heavy objects (up to 75 pounds).
Ability to bend, stretch, stoop, reach, and climb (stairs and ladders
Ability to work outdoors in all types of weather conditions
Ability to travel extensively throughout the State
May be required to drive for long periods of time
May be exposed to dangerous/hazardous chemicals
07
08
09
10
11
No experimentation with marijuana
1 - 5 times
6 - 10 times
11 - 20 times
21 - 30 times
More than 30 times
12
1 time
2 - 3 times
4 - 5 times
6 - 8 times
more than 8 times
13
14
15
16
17
No experimentation with heroin
Required Question
About Arizona Department of Public Safety
Arizona's state government law-enforcement agency patrols highways and provides criminal investigations and public-safety support statewide.
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