Fiber Installation Technician

All Points Broadband is a fast-growing fiber internet provider on a mission to close the digital divide. We build and operate fiber networks that bring reliable, high-speed internet to underserved communities across Virginia and beyond, giving residents and businesses the connectivity they need to thrive.

We're a close-knit, fast-moving team headquartered in Richmond, VA. Everyone here has real ownership over their work and a direct hand in our growth. If you want a job where you can learn fast, take on real responsibility, and see the impact of your work in the communities we serve, you'll fit right in here.

Join the team keeping our communities connected. All Points Broadband is looking for a Fiber Installation Technician for our Fiber Construction & Engineering Splicing Team. You'll install, test, and repair equipment at customer homes, and troubleshoot issues all the way back to the active fiber area cabinets. If you thrive in a fast-paced environment and take pride in great customer service, we want to hear from you.

Install and repair fiber internet and voice services in customer homes, from first connection to final signal check

Run and maintain wiring at the customers home, including pre-connectorized fiber and ethernet jumpers.

Test signal quality and troubleshoot issues using company-provided tools and training

Use hand tools and power equipment to install and repair fiber lines, premise wiring, and equipment

Walk customers through their service, answer questions clearly, and spot chances to recommend products that fit their needs

Team up with call center staff and leadership to solve installation and repair problems fast

Handle material logistics: load and unload trucks, track inventory, and keep systems updated

Drive a company vehicle and train on safe lift truck and forklift operation

Help train new team members as needed

Experience with FTTx construction, installation, and repair

Understanding of telecom network topology and customer connectivity

Hands-on experience with telecom networks, including OSP and ISP elements

Familiarity with OSHA and other safety regulations

We believe in transparent and fair pay. The expected base pay range listed below for this position is based on a variety of factors including qualifications, experience, and geographic location. In addition to base pay, this position is eligible for annual bonus.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, and retirement savings. Compensation decisions are made ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.