Female Receptionist

Role overview

Key responsibilities

• Own front-desk operations, client flow, and daily organization; manage bookings, rescheduling, and payments in Fresha.
• Handle calls and WhatsApp; coordinate appointment timing, delays, and technicians; provide a high-end client experience, including VIP handling.
• Maximize bookings, reduce gaps, and support revenue performance; maintain service menus, pricing, promotions, and client records.
• Review daily sales, bookings, and productivity; prepare sales reports and coordinate with accounts.
• Monitor staff attendance, punctuality, and schedules; manage POS transactions, cash handling, and daily closing.
• Support social media content capture when required.

Requirements

• At least 3 years of beauty salon receptionist experience and advanced hands-on Fresha experience are stated as mandatory.
• Microsoft Office proficiency, including Excel, Word, and reporting; excellent English communication. Arabic is an advantage.
• Strong organization, multitasking, attention to detail, problem-solving, and commercial awareness of bookings, revenue, and efficiency.
• Fashion awareness is mandatory; professional, confident, client-focused manner and polished presentation are expected.
• Must be flexible with working hours, including weekends and holidays.

Education and experience

• Bachelor's degree is preferred.
• The description's qualifications section labels three years of receptionist and beauty salon experience as preferred, while its requirements section states at least three years as mandatory.

Benefits

• Competitive salary with performance-based incentives, professional development opportunities, staff benefits on services and products, and a high-standard DIFC work environment.

Compensation

• Pay starts at AED 4,000 per month.

Workplace

• Work location is in person at a beauty salon in DIFC, Dubai.