Female Receptionist

Role overview

Responsibilities

• Welcome and assist customers; handle inquiries by phone, WhatsApp, and in person.
• Schedule appointments and coordinate with Service Advisors and workshop staff about vehicle status.
• Update customers on repair progress and vehicle completion; coordinate vehicle delivery and collection information.
• Handle complaints and escalate issues as needed; maintain records and documents.
• Support daily reception and administrative activities, provide excellent service, and maintain a professional reception area.

Requirements

• Previous experience in reception, customer service, or automotive service.
• Fluent spoken and written Arabic and English; good computer knowledge, including MS Office, email, WhatsApp, and basic computer systems.
• Strong communication and interpersonal skills, organization, multitasking, and calm, professional customer handling.
• Automotive workshop experience and UAE experience are preferred.

Compensation

• Pay is AED 2,500–3,000 per month.

Workplace

• Work location is in person in Mussafah M-9, Abu Dhabi.