Female Customer Care Executive – Jewellery Retail
About This Role
Job Title: Female Customer Care Executive – Jewellery Retail
Company: Shine Gold and Diamonds
Location: Doha, Qatar
Job Type: Full-Time
Salary: Industry Standard
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ABOUT US
Shine Gold and Diamonds is a premium jewellery retail store based in Doha, Qatar, committed to delivering an exceptional shopping experience to our valued customers.
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JOB DESCRIPTION
We are looking for a passionate and customer-focused Female Customer Care Executive to join our team. The ideal candidate will be fluent in Malayalam, English, and Hindi, with excellent communication skills and a warm, professional attitude.
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KEY RESPONSIBILITIES
- Greet and assist customers in a friendly and professional manner
- Understand customer needs and guide them in selecting jewellery products
- Handle customer inquiries, feedback, and complaints effectively
- Maintain product knowledge and stay updated on new collections
- Support the sales team to achieve store targets
- Ensure high standards of customer satisfaction at all times
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REQUIREMENTS
- Female candidates only
- Minimum 1 year of experience in customer service or retail (jewellery experience preferred)
- Fluent in Malayalam, English, and Hindi
- Strong interpersonal and communication skills
- Well-groomed with a pleasant and professional appearance
- Ability to work in a team and in a fast-paced retail environment
- Valid Qatar residence permit (preferred) or eligible to transfer visa
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WHAT WE OFFER
- Competitive salary as per industry standard
- Professional work environment
- Opportunity to grow within a reputed jewellery brand
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HOW TO APPLY
Interested candidates are invited to submit their updated CV and a recent photograph to: ek@shine.qa or Whatsapp: 97433412895
Job Type: Full-time
Work Location: In person
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