FBA Program Manager, MENATR Marketplace
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Key skills for this role
About the Role
Description Are you customer obsessed, analytical, strategic yet execution-focused, and passionate about e-commerce and supply chain? If yes, this opportunity will appeal to you.
Key Skills for This Role
Full Job Posting
Description
- Are you customer obsessed, analytical, strategic yet execution-focused, and passionate about e-commerce and supply chain?
- If yes, this opportunity will appeal to you.
- The Fulfillment by Amazon (FBA) MENATR team is looking for a Program Manager to lead strategic initiatives that improve seller experience, inbound operations, and supply chain performance across the region.
- In this role, you will work backwards from seller pain points, leverage data to identify opportunities, and drive scalable solutions across the FBA ecosystem.
- This role requires a strong analytical skillset combined with program management and stakeholder management capabilities.
- The ideal candidate is comfortable diving deep into large datasets, building scalable reporting mechanisms, identifying root causes, and influencing business decisions through data-driven insights.
- You will partner closely with Business, Operations, Supply Chain, Finance, Product, Tech, and external stakeholders to drive operational improvements and business growth.
- You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
- This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, deep dive into data, and get the job done.
- FBA is a highly visible and strategic program within Amazon.
- This is an opportunity to work on large-scale initiatives that directly impact seller experience, fulfillment efficiency, and customer experience across the region.
- Key job responsibilities
- Own and drive strategic FBA programs across MENATR, including process improvements, seller experience initiatives, and supply chain optimization projects.
- Analyze large datasets to identify operational gaps, business opportunities, root causes, and performance trends.
- Build scalable reporting mechanisms, dashboards, and KPIs to track business performance and drive decision-making.
- Develop business cases and recommendations backed by data and present findings to senior leadership.
- Partner with Operations, Supply Chain, Finance, Product, Tech, and other internal stakeholders to design and implement scalable solutions.
- Drive continuous improvement initiatives to optimize inbound operations, inventory management, transportation programs, seller experience, and cost efficiency.
- Collaborate with tech and product teams to influence roadmap prioritization and automation opportunities.
Basic Qualifications
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline
- 3+ years of program or project management experience
- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions
- Experience analyzing large datasets and translating them to actionable business insight
- Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc.
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
- Experience prioritizing and managing multiple responsibilities
Preferred Qualifications
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Master's degree in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field, or 5+ years of Tableau Desktop, Quicksight or other relevant data visualization software experience
- Experience building measures and metrics, and developing reporting solutions
- Experience in influencing senior leadership through data driven insights
- Experience in leading large, cross functional projects
- Experience in procurement, budgeting, forecasting, or asset management
- Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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