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Factory IT Tech (Kimberling)

Mars
Smith, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
excelsqlvmware

Full Job Posting

Key Responsibilities

  • Cyber Security & Infrastructure Guardianship
  • Local Network Administration: Serve as the on-site Network Administrator, ensuring absolute secure access control and proactive threat mitigation.
  • Standards Adherence: Deploy remediation solutions to address risks and maintain global cybersecurity standards.
  • Proactive Maintenance: Schedule, complete, and verify vital network processes, including backups, system patching, and antivirus updates across all factory IT/OT assets.
  • Business Continuity: Prepare, test, and maintain emergency procedures and business continuity plans (site "crisis tool kits") to guarantee rapid recovery in the event of an outage.
  • Lifecycle Management: Manage the full lifecycle, inventory, auditing, and procurement of IT infrastructure components, maintaining standard spare-part levels to eliminate operational bottlenecks.
  • Delivery of Factory IT/OT Services & MES Support
  • Systems Expertise: Serve as the site's primary functional expert for all local factory applications and the core Manufacturing Execution System (MES).
  • Cross-Functional Collaboration: Partner closely with site Associates in Engineering, Operations, Maintenance, Quality, and global Mars IT (MGS) to rapidly diagnose, characterize, and resolve system issues.
  • Ticketing & Analytics: Manage and resolve support requests using our global ticketing system, utilizing KPIs and performance dashboards to track support efficiency and drive continuous improvement.
  • Identity Management: Govern consistent, highly secure user account management (such as Alero/Domain access control) aligned with global security policies.
  • Project Ownership & Strategic Planning
  • Masterplan Execution: Own the Site IT/OT Infrastructure Masterplan, aligning local hardware and software lifecycles with regional long-term capital plans.
  • Project Delivery: Act as Project Manager and Technical Lead for the deployment, installation, and commissioning of new site-level IT/OT infrastructure projects (managing project budgets up to $200K).
  • Stakeholder Engagement: Communicate changes, updates, and strategic plans clearly to site leadership teams (Quality, Production, Maintenance, and Engineering) and external vendors.
  • Safety, Compliance, & Contractor Coordination
  • Contractor Oversight: Supervise and manage external IT/OT technical contractors (managing contractor budgets of ~$50K), ensuring full induction compliance and strict adherence to Mars Safety and Food Safety standards.
  • Operational Excellence: Drive site-wide compliance with regulatory requirements, food safety standards, and global corporate engineering guidelines.
  • Military & Veteran Friendly — We Want Your Skills!
  • At Mars, we highly value the disciplined leadership, process execution, and technical adaptability of military veterans. The high-pressure environments, technical rigor, and mission-critical focus of military operations translate perfectly to our advanced manufacturing floors.
  • If you have held any of the following military roles (or similar technical/operational specialties), we strongly encourage you to apply:
  • U.S. Army: Signal Corps (25 Series - e.g., 25B, 25N, 25S), Cyber Network Defender (17C), Avionics/Electronics Mechanics.
  • US. Navy: Information Systems Technician (IT), Electronics Technician (ET), Fire Controlman (FC), Aviation Electronics Technician (AT).
  • U.S. Marine Corps: Communications (06xx Series - e.g., 0629, 0639, 0679), Cyber Security Technicians.
  • U.S. Air Force: Cyber Systems Operations (3D0X2), Cyber Network Systems (3D1X2), Client Systems (3D1X1), RF Transmission Systems.
  • U.S. Coast Guard: Information Systems Technician (IT), Electronics Technician (ET).
  • Why Your Military Background Makes You a Great Fit:
  • Systems Under Pressure: Your experience managing communication arrays, command networks, or electrical systems during high-stakes training or deployments matches our need for factory-floor disaster recovery and business continuity.
  • Disciplined Compliance: Transitioning from strict military safety and operational protocols makes managing Mars Quality and Food Safety compliance second nature to you.
  • Leadership & Initiative: Even as an individual contributor, your ability to manage project teams of up to 5 people, oversee external contractors, and maintain accountability without direct supervision mirrors the B4 leadership profile.
  • Hiring Qualifications & Specifications
  • Minimum Required Qualifications:
  • Education: Associate’s/2-year Technical Degree or professional Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies (or equivalent military training/experience).

Experience

  • 3+ years of progressive hands-on experience supporting IT and OT infrastructure in an industrial, manufacturing, or mission-critical environment.
  • Communication: Professional fluency in English with exceptional written and verbal communication skills; ability to explain complex technical issues to non-technical operators.
  • Technical Skills & Professional Competency:
  • Core competency in Server Administration and Virtual Infrastructure Administration (VMware, Hyper-V, or similar).
  • Strong knowledge of IT/OT Architecture, industrial networking protocols, and cybersecurity practices.
  • Practical understanding of relational databases and basic SQL database administration knowledge.
  • Proficiency with data analysis tools, including Microsoft Excel (VBA/macros knowledge).
  • Proven organizational and project management capability (budget coordination, vendor oversight, timeline management).
  • Key Leadership Competencies:
  • Manages Complexity: Makes sense of high-volume, complex, and sometimes contradictory information to solve problems effectively.
  • Communicates Effectively: Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Collaborates: Builds partnerships and works collaboratively with others across organizational boundaries to meet shared objectives.
  • Plans & Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

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