Facility Operations Analyst

Role overview

Team and governance

• Manage people, service providers, budget and planning, including performance evaluation and team accountability.
• Apply people-management practices through team dialogues, training, coaching and development; ensure trained backup coverage.
• Ensure RES processes comply with corporate standards and external regulations, and assess and escalate risk and control issues.

Space and facilities data

• Maintain complete, accurate space and occupancy data across sites in Archibus, including site records, transaction codes, space classifications and lease-compliant areas.
• Modify existing AutoCAD floor plans, upload new plans and maintain accurate seat numbering across floors.
• Complete quarterly Archibus updates and corresponding employee mapping in Workday; train stakeholders on Archibus operations.
• Manage seat allocations across CSC premises in India and lead reviews of space projections and strategic occupancy plans.

Financial planning and reporting

• Plan and manage RES charge-back numbers across business units in APS, including quarterly forecasts and true-up or true-down adjustments.
• Execute monthly charge-back allocations, provide year-over-year variance justifications and maintain flat-to-plan targets.
• Submit risk and regulatory reporting obligations accurately and on time.

Qualifications

• 6–10 years of relevant experience.
• Bachelor’s degree.
• Broad real estate knowledge covering architecture, construction, space planning and engineering; finance knowledge to manage asset P&L.
• Assessment, planning, work organization and analytical skills.
• Working knowledge of Archibus, AutoCAD, financial forecasting and regulatory reporting obligations.