Facility Management & Welfare Manager

Who We Are

Role Purpose

Facility Operations Management

• Oversee day-to-day facility operations including maintenance, cleaning, utilities management, and safety compliance.
• Implement facility policies, operational procedures, and quality standards aligned with corporate guidelines.
• Ensure continuous availability and smooth functioning of all essential facility assets and systems (HVAC, plumbing, electrical, fire systems).
• Conduct regular site audits to identify areas for improvement and enforce corrective actions.

Maintenance & Asset Management

• Develop preventive and corrective maintenance schedules to avoid breakdowns and extend asset lifecycle.
• Supervise in-house teams and contractors to ensure timely, high-quality execution of maintenance tasks.
• Maintain asset inventory, service records, and warranty documentation to support long-term planning.
• Recommend upgrades, refurbishments, and replacements based on technical assessments and cost-benefit analysis.

Vendor & Contract Management

• Source, evaluate, and manage vendors for housekeeping, maintenance, pest control, waste management, and other facility services.
• Develop scope of work, define service-level agreements (SLAs), and monitor contractor performance.
• Review invoices, verify service delivery, and ensure cost efficiency in all outsourced operations.
• Lead periodic contract negotiations to maximize service value and reduce operational costs.

Health, Safety & Compliance

• Ensure all facilities comply with Saudi regulatory requirements and internal HSE policies.
• Conduct risk assessments, safety inspections, and emergency preparedness evaluations.
• Coordinate fire drills, safety campaigns, and employee awareness programs.
• Maintain documentation for audits, inspections, and compliance reporting.

Employee Welfare & Facility Experience Enhancement

• Improve living and working conditions by implementing welfare initiatives such as recreation spaces, dining quality, and transportation support.
• Gather and analyze employee feedback to enhance welfare services and facility comfort.
• Develop service improvement plans to elevate facility experience, cleanliness, safety, and comfort.
• Ensure timely resolution of facility-related employee concerns through effective complaint management channels.

Necessary Knowledge and Experience

• Minimum 7-10 years of experience in facilities management, building operations, or camp accommodation management.
• Strong background in maintenance planning, asset lifecycle management, and vendor oversight.
• Experience managing multi-site facilities and large workforce accommodations.
• Familiarity with Saudi building codes, Civil Defense requirements, and regulatory compliance.
• Proven ability to manage budgets, contracts, and operational KPIs within complex organizations.

Education and Certification

• Bachelor's Degree in Facility Management, Engineering, Business Administration, or related field (required).
• Certification Preferred: IFMA Certified Facility Management (CFM), NEBOSH or OSHA for Health & Safety, and Project management certifications (PMP) are an advantage.

Job Specific Technical Skills

• Facility Management Systems (CAFM / CMMS) proficiency.
• Strong knowledge of HVAC, electrical, plumbing, and fire protection systems.
• Contract and vendor management expertise (SLAs, KPIs, performance monitoring).
• Budgeting, cost control, and financial analysis for facility operations.
• Data-driven reporting, dashboards, and facility performance analytics.