Facility Coordinator - Technical

Position Overview

Key Responsibilities

• Project Coordination Coordinate technical project activities and timelines, tracking milestones and deliverables. Schedule meetings, prepare agendas, and document action items. Maintain project documentation and ensure stakeholders remain informed of progress and issues.
• Technical Support Provide first-level technical support to end users, troubleshooting basic issues and escalating complex problems to appropriate technical teams. Maintain knowledge base articles and user guides. Monitor system performance and report anomalies.
• Documentation and Reporting Create and maintain comprehensive technical documentation including process flows, system configurations, and standard operating procedures. Generate regular status reports on technical activities, metrics, and KPIs. Ensure documentation remains current and accessible.
• Vendor and Stakeholder Management Liaise with external vendors and service providers, coordinating installations, maintenance, and support activities. Communicate technical information to non-technical stakeholders in clear, accessible language. Manage technical service requests and track resolution.
• Quality Assurance Assist with testing activities including test case execution and defect tracking. Verify that technical deliverables meet requirements and quality standards. Participate in quality reviews and process improvement initiatives.

Required Qualifications

• Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience. 2-4 years of experience in technical coordination, IT support, or similar role.
• Technical Skills Proficiency with project management tools and collaboration platforms. Basic understanding of technical concepts including networking, databases, and system architecture. Familiarity with ticketing systems and documentation tools. Competency in Microsoft Office Suite and common business applications.
• Core Competencies Strong organizational skills with ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Problem-solving mindset with attention to detail. Ability to work effectively in cross-functional teams. Customer service orientation with professional demeanor.
• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience. 2-4 years of experience in technical coordination, IT support, or similar role.
• Proficiency with project management tools and collaboration platforms. Basic understanding of technical concepts including networking, databases, and system architecture. Familiarity with ticketing systems and documentation tools. Competency in Microsoft Office Suite and common business applications.

Preferred Qualifications

• Project management certification (CAPM, PMP) or technical certifications. Experience in real estate, facilities management, or corporate environments. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL or similar service management frameworks.
• On-site –Manesar, HR
• 48
• Hiring
• If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Location:

• On-site –Manesar, HR
• Scheduled Weekly Hours:
• 48
• Job Tags:
• Hiring
• If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.