Facilities Operations Manager / Workplace Services Director

Position overview

Key responsibilities

• Support daily facilities and workplace operations.
• Coordinate building maintenance, cleaning, security, office services, and general site support.
• Coordinate with contractors, suppliers, landlords, and service providers.
• Follow up on maintenance requests, repairs, inspections, and facility issues.
• Assist with office moves, renovations, fit-outs, and workplace improvement projects.
• Monitor office equipment, facilities, supplies, and service requirements.
• Assist with facilities budgets, quotations, invoices, and basic cost tracking.
• Maintain facilities records, maintenance schedules, reports, and documents.
• Support health, safety, emergency, and basic compliance activities.
• Identify facilities issues and coordinate with relevant teams to resolve them.
• Support a clean, safe, comfortable, and well-organized workplace.

Requirements

• Diploma or bachelor’s degree in Facilities Management, Business Administration, Engineering, Property Management, or a related field.
• Some experience in facilities, office administration, property management, building operations, or a related role.
• Basic knowledge of office facilities, maintenance, and workplace operations.
• Good communication, coordination, and organizational skills.
• Comfort using Microsoft Office and Excel.
• Able to communicate with contractors, suppliers, staff, and service providers.
• Responsible, practical, and willing to handle varied workplace tasks.

Advantageous experience

• Experience with building systems, CAFM/CMMS, or facilities management is advantageous but not required.