Facilities Maintenance Manager

Position Description

Position Responsibility

Strategic And Operational Leadersh

• ipLeads the overall maintenance function, ensuring continuous availability, reliability, and safety of all hospital infrastructure and engineering systems supporting patient car
• e.Develops and implements maintenance strategies, annual plans, policies, and SOPs aligned with organisational objectives, regulatory requirements, and accreditation standard
• s.Ensures effective coordination between in-house teams and outsourced service providers to deliver consistent and high-quality maintenance service
• s.Identifies, selects and implements sustainable initiatives in FM operations and projec
• ts

Maintenance Operations And Asset Managem

• entOversees day-to-day maintenance operations for MEP, HVAC, medical gas, elevators, fire and life safety systems, utilities, and building fabr
• ic.Establishes and monitors preventive, predictive, and corrective maintenance programs in line with manufacturer recommendations and hospital standar
• ds.Ensures timely response and resolution of maintenance requests, breakdowns, and emergencies to minimize operational disrupti
• on.Implements and manages the Computerized Maintenance Management System (CMMS) for work order control, asset tracking, and performance reporti
• ng.Manages critical spare parts, tools, and inventory in coordination with Procurement and Supply Chain tea
• ms.

Compliance, Safety, and Accredita

• tionEnsures compliance with UAE regulatory and statutory requirements, including DHA, DOH, MOHAP, Civil Defense, and Municipality regulati
• ons.Supports and maintains readiness for international accreditation and audits, including JCI and other applicable standards related to facilities and environment of c
• are.Oversees fire and life safety systems, emergency power, and utility continuity, ensuring regular testing, documentation, and corrective acti
• ons.Participates in Safety, Infection Control, Environment of Care, and Quality committees, addressing maintenance-related risks and corrective acti
• ons.

Projects, Renovations, and Upg

• radesPlans, coordinates, and supervises hospital maintenance projects, renovations, and infrastructure upgrades while minimizing disruption to clinical operat
• ions.Reviews technical drawings, specifications, and method statements to ensure compliance with hospital standards and regulatory c
• odes.Coordinates with consultants, contractors, and internal stakeholders to ensure quality, safety, and timely completion of w
• orks.Financial and Contract Manag
• ementPrepares and manages the annual maintenance and utilities budget, monitoring expenditure and ensuring cost con
• trol.Identifies opportunities for cost optimization, energy efficiency, and lifecycle planning of major as
• sets.Manages service contracts, SLAs, and KPIs for outsourced vendors and specialist service provi
• ders.Supports technical evaluations, tender reviews, and vendor performance assessments in coordination with Procurement and Fin
• ance.

Team Leadership And Devel

• opmentLeads, supervises, and develops maintenance and engineering staff, including supervisors, technicians, and skilled t
• rades.Ensures appropriate staffing levels, shift coverage, and on-call arrangements to support 24/7 hospital opera
• tions.Sets performance objectives, conducts appraisals, and implements training and competency development
• plans.Promotes a culture of safety, accountability, and continuous improvement within the maintenance fun
• ction.

Quality, Performance, and Re

• portingEstablishes and monitors KPIs for maintenance performance, including response times, preventive maintenance compliance, and equipment
• uptime.Prepares regular reports on maintenance activities, risks, incidents, utilities usage, and project status for senior mana
• gement.Conducts root cause analysis of recurring failures and implements corrective and preventive me
• asures.

Stakeholder En

• gagementActs as the primary point of contact for clinical and non-clinical departments on maintenance-related
• matters.Works closely with Biomedical Engineering, IT, Safety, Infection Control, Housekeeping, and Security to ensure integrated facility ope
• rations.Communicates planned maintenance works, shutdowns, and service impacts proactively to affected stake
• holders.

Oth

• er DutiesKeeps abreast of developments in hospital facilities management, engineering practices, and relevant tech
• nologies.Performs other related duties as assigned in line with role scope and organizational requ
• irements.

Position Qual

• ification:Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or a rela
• ted field.NEBOSH, IOSH, or equivalent health and safety certification
• preferred.Certified Facility Manager (CFM) or equivalent certification
• preferred.

Professional

• EXPERIENCE:Minimum of ten (10) years of progressive experience in facilities or maintenance management within large, complex facilities, with at least five (5) years of experience in a hospital or healthcare environment, with a minimum of three (3) years in a supervisory or manag
• erial role.Knowledge of hospital building systems including MEP, HVAC, medical gas, fire and life safety, elevators, and
• utilities.Knowledge of UAE healthcare regulations, statutory codes, and international accreditation standards (
• e.g., JCI).Knowledge of preventive maintenance methodologies, CMMS, risk management, and emergency pr
• eparedness.Skills in leading multidisciplinary maintenance teams and managing outsourced service
• providers.Skills in maintenance planning, project coordination, budgeting, and contract
• management.Skills in technical analysis, report preparation, and stakeholder com
• munication.Strong computer skills including CMMS and Microsoft Office ap
• plications.Ability to prioritize and manage multiple maintenance demands in a high-acuity hospital e
• nvironment.Ability to respond effectively to emergencies and minimize service
• disruption.Ability to work collaboratively with clinical, operational, and support ser
• vice teams.Ability to communicate effectively in English; Arabic is a
• preferred.