FACILITIES ENGINEER - BOSTON, MA
Role Overview
This position supports a Class-A office tower for a financial services firm with critical systems.
The Critical Facilities Technician performs a variety of maintenance duties.
A Critical Equipment Technician is responsible for ensuring that essential, mission‐critical assets operate reliably, safely, and in compliance with operational and quality standards, through inspection, maintenance, troubleshooting, and emergency response.
Full Job Posting
Job Summary
This position supports a Class-A office tower for a financial services firm with critical systems. The Critical Facilities Technician performs a variety of maintenance duties.
A Critical Equipment Technician is responsible for ensuring that essential, mission‐critical assets operate reliably, safely, and in compliance with operational and quality standards, through inspection, maintenance, troubleshooting, and emergency response.
Core Responsibilities
Monitor and maintain critical assets such as Suppliemental HVAC systems, Generator Switchgear, ATS, UPS equipment ensuring they meet performance and safety requirements
Perform preventive and corrective maintenance in line with manufacturer guidelines and company quality systems, inspections, and scheduled servicing
Troubleshoot and repair equipment failures, diagnose issues, and implement corrective actions, documenting all work performed
Conduct asset criticality assessments to identify high‐risk equipment and prioritize maintenance and downtime mitigation
Manage work priorities for scheduled and unscheduled maintenance, coordinate with vendors, subcontractors, and internal teams for Boston and US Satelite offices.
Ensure compliance with safety, environmental, and quality regulations, and maintain accurate records, logs, and reports
Respond to emergencies to restore critical operations quickly, including power outages, cooling failures, or system downtime.
Provide technical guidance on equipment operations with staff.
Support staff and team operations by providing guidance, resources, and hands-on assistance when needed, including internal projects, special initiatives, and ad hoc assignments.
Participate with staff in the monthly after-hours on-call rotation to ensure continuityof operations, respond to critical equipment alarms, and coordinate timely resolution of facility-related issues for Boston headquarters and U.S. Satelite offices.
Key Skills and Qualifications
Technical expertise in the specific equipment systems (e.g., UPS, Switch Gear, Generators, ATS and HVAC equipment ).
Problem‐solving and troubleshooting abilities, with quick decision‐making under pressure.
Knowledge of quality systems (GMP/ISO) and compliance requirements for critical equipment.
Collaboration and communication skills for working with cross‐functional teams.
Experience with preventive maintenance planning and vendor coordination.
Certifications relevant to the equipment type (e.g., Electrical, instrumentation, or industrial safety) may be required.
Work Environment
May involve shift work, including evenings, nights, and weekends. Holidays are emergencies Only.
Often in mission‐critical environments such as datacenters, and IDF rooms
Requires strict adherence to safety protocols and operational standards.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at ESFM are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Req ID:1581794
ESFM
Julia Lari
Qualifications
- Experience with preventive maintenance planning and vendor coordination.
About Compass Group
Compass Group is a British multinational contract foodservice and support services company. It serves clients in business and industry, healthcare and senior living, education, sports and leisure, and defence, offshore and remote sectors across more than 25 countries.
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