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Facilities Dispatch Operator - Part-time Weekends - Remote

ABM US
Remote, USA
Part-time
Entry
Remote
USD 23-23 hourly / hour
Discovered 1 months ago
Computerized Maintenance Management System (CMMS)MaximoMicrosoft OfficeFAAOSHA

Full Job Posting

Pay & Schedules Available

  • $23/hourly, weekend nights + on call as needed
  • Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

Responsibilities

  • Answer high-volume incoming calls related to production and facility issues (HVAC, electrical, plumbing, structural, and specialized maufacturing systems)
  • Collect detailed and accurate information regarding service requests from engineers, technicians, and facility personnel
  • Enter, update, and track work orders within the CMMS system with a high level of accuracy
  • Prioritize requests based on operational impact, safety, and mission-critical requirements
  • Dispatch or notify appropriate maintenance personnel or contractors as needed
  • Monitor open work orders and provide status updates to requestors and supervisors
  • Identify and escalate urgent issues that could impact production, safety, or compliance
  • Maintain complete and accurate records for auditing and regulatory compliance (FAA, OSHA, and company standards)
  • Support continuous improvement efforts in maintenance operations and call handling efficiency

Qualifications

  • High school diploma or equivalent required
  • Experience in a call center, dispatch, or maintenance coordination role preferred
  • Familiarity with CMMS platforms (e.g., Maximo or similar systems) strongly preferred
  • Experience in aerospace, manufacturing, or industrial facility environments is a plus
  • Strong communication skills, with the ability to interact with technical personnel and leadership
  • Excellent data entry accuracy and attention to detail
  • Ability to manage multiple tasks in a fast-paced, high-reliability environment
  • Basic computer proficiency (Microsoft Office, enterprise systems)
  • Ability to obtain and maintain any required security clearances

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